Administrative Program Manager ; Policy Development Manager

Introduction

This is a Management Service position for the Administrative Program Manager I, Planning and Research Division, Maryland State Police and serves at the pleasure of the Appointing Authority.

It is important that all experience be fully documented. Failure to ANSWER ALL SUPPLEMENTAL QUESTIONS SPECIFICALLY AND ACCURATELY may cause the candidate to be rejected. Please fill out the application completely. The application is part of the examination process. Your answers will determine your eligibility to participate in the next phase of the selection process. Clearly describe your qualifications in detail.

Credit cannot be given for education, training, experience, knowledge, skills, and abilities that you fail to indicate. Do not leave any answer spaces blank; if a question does not apply, write "N/A". Although you may attach a resume to further describe your qualification, it does not substitute for completing the application form. An incomplete application form may result in disqualification.

Do NOT write "see resume" in your work history or responses to supplemental questions. Failure to comply with these instructions may result in disqualification. Read the Job Announcement carefully for specific filing instructions, supplemental questions, and final filing dates.

Grade: 19

Location of Position:
Maryland State Police, Planning and Research Division, 1201 Reisterstown Road, Pikesville, MD 21208

The Policy Development Manager position reports to the Commander of the Planning and Research Division and supervises the Policy Unit. This position is responsible for researching and drafting policies that guide the actions and conduct of the Maryland Department of State Police employees and accomplish long-term strategic goals of the Department. This position develops and manages department policy ensuring compliance with legal standards, ethical practices, and community needs.

The position is responsible for collaborating with internal and external stakeholders to identify issues, develop solutions, and review existing policies for effectiveness. This position will coordinate with the managers and directors in the Accreditation & Accountability Section and the Analysis & Transparency Section to ensure self-accountability at the highest levels of the Department. The position will also act as the Forms Control Officer for the Department.

Coordinates department policy and procedure development:

• Identifying policy needs - Analyzing current practices, legal updates, community concerns, and emerging issues to identify areas where new or revised policies are needed
• Research and analysis - Gathering information from legal experts, subject matter specialists, and relevant data to inform policy development
• Policy drafting - Writing clear, concise, and legally sound policies that address identified issues, outlining procedures, expectations, and limitations for employees
• Policy review and revision - Regularly evaluating existing policies for effectiveness, updating them as needed to reflect changing laws, community needs, and best practices
• Stakeholder engagement - Consulting with community members, sworn and civilian employees, supervisors, legal counsel, and other relevant parties to gather feedback and ensure policy alignment with diverse perspectives
• Training and process implementation - Developing training materials to educate employees on new or revised policies, ensuring proper understanding and adherence
• Compliance monitoring - Overseeing policy compliance within the agency, addressing violations, and providing corrective actions as needed
• Evaluates Department's operational efficiency and develops, revises and recommends new policies, standards, and workflow procedures
• Manages and coordinates tasks related to policy development and optimization, including departmental forms development and revisions, CALEA standards, and corrective actions with the Accreditation and Accountability Section
• Application and coordination of De-Centralized Line Inspection Systems and Programs
• Organization of files housed in Power
  
  DMS and appropriate archiving and retention
• Oversees and manages…