Financial Program Assistant

Overview

Job : 34665
Agency: Department of Revenue - Business Tax Division
Location: Pierre, SD
Salary: $20.89-$23.49/hr, depending on qualifications
Pay Grade: G
Closing Date: 02/10/2026

The Financial Program Assistant plays a key role in maintaining and monitoring financial processes within established program guidelines. This position uses independent judgment to interpret policies, develop procedures for efficiency, and resolve issues within the framework of state regulations. You will manage specialized tax processes related to alcohol licenses and renewals and washer/dryer taxes, oversee activities within the TREADS program, and perform daily financial tasks that ensure compliance and accuracy.

This role requires attention to detail, problem-solving skills, and the ability to handle an entire process from start to finish.

• Manage specialized tax processes related to alcohol licenses and renewals and washer/dryer taxes.
• Oversee activities within the TREADS program and perform daily financial tasks to ensure compliance and accuracy.
• Use independent judgment to interpret policies, develop procedures for efficiency, and resolve issues within state regulations.
• Handle an entire process from intake through reconciliation and reporting with attention to detail.

• State tax administration and licensing practices, including end-to-end processes for alcohol licenses/renewals and related compliance requirements.
• Financial reconciliation principles (e.g., matching transactions, clearing exceptions, audit trails), accounts receivable processes, and governmental internal controls.
• Applicable laws, rules, and guidelines that govern program operations and financial documentation; ability to interpret and apply agency procedures within established frameworks.
• Financial reporting standards and documentation best practices for internal/external stakeholders.
• Data integrity, records retention, and confidentiality requirements in a public-sector environment.
• Business systems used for tax administration and customer service principles in a regulatory environment.
• Microsoft Excel and Office tools used to analyze, track, and present financial data.

• Review, reconcile, and validate complex financial and licensing documents; identify discrepancies and determine corrective actions.
• Prepare accurate, timely reports (status reports, reconciliations, dashboards) and maintain complete, organized records.
• Interpret guidelines and develop/improve procedures (SOPs, checklists, workflows) to increase efficiency and consistency across processes.
• Use financial and licensing systems, including TREADS, to input, update, query, and audit data; generate and verify system reports.
• Leverage Excel and reporting tools to analyze data, track metrics, and support decisions.
• Communicate clearly with applicants, businesses, and internal teams to explain requirements, resolve issues, and document decisions.
• Prioritize and manage multiple deadlines, handle cyclical work volumes (e.g., renewal periods), and maintain accuracy under time constraints.
• Collaborate across teams (Licensing, Compliance, IT, Finance) to troubleshoot issues, streamline handoffs, and ensure end-to-end process integrity.

• Work independently within established guidelines, exercise sound judgment, and resolve routine and atypical problems.
• Own an entire process from intake through reconciliation and reporting—monitor status, ensure compliance, and escalate issues appropriately.
• Adapt to changing rules, systems, and workload; quickly learn program nuances and apply updates to procedures.
• Maintain high attention to detail and data accuracy while handling confidential information with discretion.
• Explain complex requirements to diverse audiences and provide helpful, service-oriented guidance to applicants and businesses.
• Identify process improvements and contribute to continuous improvement initiatives (efficiency, data quality, customer experience).
• Build effective working relationships and contribute to a positive, solutions-focused team environment.
• Meet established performance standards, service levels, and reporting timelines consistently.