Financial Program Assistant

Job : 34665
Agency: Department of Revenue - Business Tax Division
Location: Pierre, SD
Salary: $20.89 – $23.49/hr (pay grade G)
Closing Date: 02/10/2026

The Financial Program Assistant plays a key role in maintaining and monitoring financial processes within established program guidelines. This position uses independent judgment to interpret policies, develop procedures for efficiency, and resolve issues within the framework of state regulations. The role manages specialized tax processes related to alcohol licenses and renewals, washer/dryer taxes, oversees activities within the TREADS program, and performs daily financial tasks that ensure compliance and accuracy.

• Strong analytical and organizational skills
• Ability to work independently and manage multiple priorities
• Excellent communication and customer service skills
• Proficiency with financial systems and Microsoft Office Suite
• Experience in accounting, finance, or tax administration is preferred

• State tax administration and licensing practices, including end-to-end processes for alcohol licenses/renewals and related compliance requirements
• Financial reconciliation principles (e.g., matching transactions, clearing exceptions, audit trails), accounts receivable processes, and governmental internal controls
• Applicable laws, rules, and guidelines that govern program operations and financial documentation; ability to interpret and apply agency procedures within established frameworks
• Financial reporting standards and documentation best practices for internal/external stakeholders
• Data integrity, records retention, and confidentiality requirements in a public‑sector environment
• Business systems used for tax administration
• Customer service and stakeholder communication principles in a regulatory environment
• Microsoft Excel and Office tools used to analyze, track, and present financial data

• Review, reconcile, and validate complex financial and licensing documents; identify discrepancies and determine appropriate corrective actions
• Prepare accurate, timely reports (status reports, reconciliations, dashboards) and maintain complete, organized records
• Interpret guidelines and develop/improve procedures (SOPs, checklists, workflows) to increase efficiency and consistency across processes
• Use financial and licensing systems, including TREADS, to input, update, query, and audit data; generate and verify system reports
• Leverage Excel and reporting tools to analyze data, track metrics, and support decisions
• Communicate clearly—verbally and in writing—with applicants, businesses, and internal teams to explain requirements, resolve issues, and document decisions
• Prioritize and manage multiple deadlines, handle cyclical work volumes (e.g., renewal periods), and maintain accuracy under time constraints
• Collaborate across teams (Licensing, Compliance, IT, Finance) to troubleshoot issues, streamline handoffs, and ensure end-to-end process integrity

• Work independently within established guidelines, exercise sound judgment, and make decisions that resolve routine and atypical problems
• Own an entire process from intake through reconciliation and reporting, monitor status, ensure compliance, and elevate issues appropriately
• Adapt to changing rules, systems, and workload; quickly learn program nuances and apply updates to procedures
• Maintain high attention to detail and data accuracy while managing confidential information with discretion
• Explain complex requirements to diverse audiences and provide helpful, service‑oriented guidance to applicants and businesses
• Identify process improvements and contribute to continuous improvement initiatives (efficiency, data quality, customer experience)
• Build effective working relationships and contribute to a positive, solutions‑focused team environment
• Meet established performance standards, service levels, and reporting timelines consistently

Additional Requirements:

To be considered, please attach your resume.

This position is eligible for Veterans' Preference per ARSD 55:10:02:08.

Must apply online at (Use the "Apply for this Job" box below). — emailed resumes or submissions will not be accepted.

South Dakota Bureau of Human Resources
Telephone:
Email: careers.us

An Equal Opportunity Employer