Receptionist - Franchise

Join to apply for the Receptionist - Franchise Location role at H&R Block.

This is a seasonal position focused on providing excellent customer service and building client relationships. Responsibilities include greeting clients, scheduling appointments, assisting clients in person, over the phone, or virtually, maintaining office organization, and other duties as assigned.

What you'll do:

• Answer phones and greet clients in a friendly manner
• Match clients with the appropriate tax professional
• Schedule clients according to their preferences
• Ensure all client needs are met during service
• Maintain office cleanliness and organization
• Perform other duties as assigned

What you’ll bring:

• Experience in a fast-paced environment and customer service
• Ability to multi-task and strong organizational skills
• Proficiency in Microsoft Office

Preferred qualifications:

• High school diploma or equivalent
• Flexible schedule and ability to work in multiple locations
• Sales or marketing experience

• Employment type:
  
  Full-time
• Job function:
  Administrative
• Industry: Retail

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