Area Supervisor

Area Supervisor – Ross Stores, Inc.

Ross is an off‑price retail chain with over 2,200 stores and a strong track record of growth. The Area Supervisor works under Store Leadership, supervising specific store areas and performing manager‑on‑duty duties.

• Store Opening/Closing & Security – Open and close the store, control building access, maintain EAS devices, secure cash and register areas, and ensure a safe environment.
• Associate Leadership – Supervise, coach, and schedule Associates; promote teamwork, recognize performance, and ensure compliance with dress code and policies.
• Merchandising & Presentation – Oversee receiving, processing, and merchandising of merchandise, including markdowns, stockroom organization, and merchandise placement on the sales floor.
• Customer Experience – Provide courteous service, handle customer inquiries, enforce loss‑prevention protocols, and maintain a clean, product‑rich environment.
• Front‑End Operations – Manage the cash register area, train Associates on cash handling, control break schedules, and ensure smooth transaction flow.
• Fitting Room & Expense Management – Maintain fitting rooms, audit tags, and manage shrink and add‑out control.
• Administrative & Financial Duties – Prepare cash pulls, bank deposits, payroll edits, and comply with store policies on refunds and approvals.
• Health & Safety Compliance – Conduct fire‑alarm tests, respond to after‑hours alerts, and maintain framework for emergency procedures.

• Excellent verbal communication and fluency in English.
• Prior customer‑service or supervisory experience preferred.
• Familiarity with point‑of‑sale equipment and basic retail mathematics.
• Willingness to work evenings, weekends, and seasonal hours.

• Ability to stand, walk, and move around the store for up to 100% of the shift.
• Regular bending, squatting, kneeling, carrying, reaching, and stooping.
• Occasional lifting of >25 lb, and lifting >20 lb for stockroom duties.

Base pay range: $18.00–$18.50 per hour. Total compensation varies by location and experience.

Ross is an equal‑employment‑opportunity employer committed to diversity, inclusion, and compliance with all applicable anti‑discrimination laws.