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Cashier, Customer Service​/HelpDesk

Job in Pico Rivera, Los Angeles County, California, 90660, USA
Listing for: Kroger Mountain View Foods
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:
  • Greet, engage, and assist customers visibly and actively.
  • Process customer transactions quickly, accurately, and efficiently.
  • Understand and operate the Point of Sale (POS) system, handling various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, loyalty offers, coupons, and checkout procedures per company policy.
  • Adhere to company limits on cash shortages/overages and work to control loss.
  • Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
  • Report pricing discrepancies to the Scan Coordinator.
  • Follow policies for postage stamps, gift cards, and coupons.
  • Stay updated on current, upcoming, seasonal, and special ads.
  • Comply with all food safety regulations and guidelines.
  • Follow safety procedures, identify unsafe conditions, and notify management.
  • Inspect equipment regularly and report repairs needed.
  • Create a welcoming environment for customers, answering questions about products.
  • Follow all laws and company guidelines.
  • Work cooperatively in a high-paced, sometimes stressful environment.
  • Manage conflicts professionally and cooperatively.
  • Act with honesty and integrity regarding customer and business information.
  • Follow directions and seek assistance when needed to resolve issues.
  • Support interactions with minors, individuals with special needs, and older adults.
  • Perform essential functions with or without reasonable accommodation.
Qualifications

Minimum Position Qualifications:
  • Customer service experience
  • Effective communication skills
  • Basic math skills (counting, addition, subtraction)
Desired Previous Job

Experience:
  • Customer service experience
  • Experience as a Bagger or Courtesy Clerk
About Us

Based in California, Food 4 Less merged with The Kroger Company in 1998. We serve over 100 stores across California and the Midwest. As part of Kroger, we are committed to diversity, innovation, and creating positive experiences for our customers and employees. We value caring, purpose-driven individuals eager to learn and grow with us.

Qualified applicants with arrest or conviction records will be considered in accordance with local laws. For accommodations during the application process, contact  or management at the location.

Employee Benefits

We offer comprehensive benefits including healthcare, flexible scheduling, counseling and financial support, discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.

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