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Sales Support Coordinator
Job in
Pickerington, Fairfield County, Ohio, 43147, USA
Listed on 2026-03-04
Listing for:
RG Barry Brands
Full Time
position Listed on 2026-03-04
Job specializations:
-
Sales
Sales Development Rep/SDR, Sales Representative
Job Description & How to Apply Below
The Sales Support Coordinator is a key partner to the Footwear Division in establishing and maintaining an effective & efficient sales process.
You will be responsible for:
- Supporting the Footwear Division Sales Account Team by carrying out their respective customer administrative activities so they can focus on achieving their sales objectives.
- Accountable for coordinating with internal teams to ensure our customers are receiving what they need to sell our products through their respective channels.
- Understanding each customers' requirements at a detailed level and continuously looking for opportunities to streamline the customer focused administrative workload of ALL teams impacted, including sales, marketing, demand planning, supply planning, design & marketing teams.
- Creates customer specific build sheets. Downloads images and assets from Salsify. Works with Photography to provide samples, and portal loads.
- Answers emails/questions for retailers daily. Follows up as needed for any outstanding items. Approach internal team and external team professionally.
- Tracks selling as needed per the request of Account Manager (IE creating Line sheets or PO and Sales trackers as requested by specific Account Manager)
- Partner with ECOMM coordinator to review weekly site audits. Confirm ALL
- Items on site are live, PDPs are correct.
- Ensures all new styles and choices are on the website and the PP looks correct.
- Tracks weekly pricing for retailers (IE. MAP Pricing online).
- Creates catalogs as requested by Account Manager for specific retailer's needs.
- Create seasonal commits based on committed buy plans from retailers.
- Partners with Account Support and Supply Planning to review customer purchase orders and RGB production orders to confirm the information is correct.
- Orders, ships, and coordinates Seasonal sample needs of retailers.
- Orders and coordinates Seasonal sample needs for photography.
- Partners with the Account Support team to works through order issues.
- Recaps buying for the season with photos and numbers as requested by Account Manager.
- Pulls Simparel reports as needed
- Assists with SBS as requested by specific Account Manager.
- Updates the retailer contact information to keep current.
- Tracks open, pick, and ship as needed.
- Selects retailers SKU/UPC set up.
- Assists with inventory available to sell as needed.
- Participates in internal weekly STRAT customer meetings.
- Special Projects - As requested by Account Manager, Sales Support Manager, VP of Sales.
- Assists in training new Account Managers/New Sales Support Managers as needed.
- Requires a bachelor's degree with at least 2-3 years of relevant work experience.
- Business-to-business experience is preferred for best practices of account management, customer service, and professional business etiquette.
- Must have strong organizational skills and capabilities, with the ability to interpret multiple & varied sets of customer business needs.
- Must have excellent written and verbal communication skills. The ability to communicate with all levels within and outside the company is critical.
- Wholesale retail &/or sales functional experience is preferred.
- Needs to be proficient in Microsoft Office Suite.
- Digital asset management platform experience is preferred, but not mandatory.
- Willingness & ability to travel as needed.
- Alignment with RG Barry's values of trust, ambition, inclusion, creativity, responsibility, and teamwork.
- Medical
- Dental
- Vision
- Short Term Disability (100% Company Paid)
- Long Term Disability (100% Company Paid)
- Basic Life Insurance (100% Company Paid)
- Voluntary Life Insurance
- Accident
- Critical Illness
- 401(k) with Company Contributions
- Legal and Identity Theft Coverage
- Generous Team Member Discount
- Education Assistance
- Scholarships for Team Member's Children
- 8 Paid Holidays
- One Week of Paid Summer Vacation
- One Week of Paid Winter Vacation
- Generous PTO
- Hybrid Work Schedule
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