Licensed Team Lead

Licensed Team Lead – Pickering, ON – Lens Crafters

Location:

Pickering, Ontario, Canada

Company:
Lens Crafters (Essilor Luxottica)

Job

Store #: 000963 Lens Crafters

Position:
Full‑time

Requisition

Lens Crafters is a part of Essilor Luxottica, a global leader in vision care. Join our community of over 200,000 dedicated employees worldwide and help us innovate the eyewear and eye‑care industry.

While working in Retail

• Ensure the Lens Crafters team provides unsurpassed customer service.
• Proactively drive accurate product knowledge and solution‑driven execution.
• Assist customers with selections, provide recommendations, and support sales associates.
• Serve as a responsible alternate store key holder.

Under current & valid state Opticianry license perform the following:

• Provide expertise and product knowledge on lens choices based on patient vision needs and OD prescription.
• Adjust and/or repair eyewear as needed.
• Present and dispense eyewear, perform accurate digital measurements.

While working in Lab, if applicable

• Custom fit glasses and precisely place prescription in lenses.
• Work with associates to strengthen their knowledge, skill, and certification for foundational product and store processes related to lens and lab technology.
• Ensure finished eyewear meets optical standards and customer requirements.
• Create a safe working environment for all, demonstrating safe work practices.
• Responsible for basic operation, cleaning, and ongoing maintenance of lab tools and systems.

• High school diploma or GED.
• Current and valid state Opticianry license.
• Strong optical and retail experience.
• Knowledge of current optical theory and merchandise.
• Strong communicator and listener.
• Strong interpersonal skills.
• Strong basic math skills.
• Sales skills.
• Problem‑solving ability.
• Familiarity with cash register, computers, and calculators.
• Leadership and training experience.
• Edging and mounting experience.
• Basic optics knowledge and optical measurement experience.

• State licensure (if applicable) and/or ABO Certification in non‑licensed states.
• Lens Crafters Final Eyewear Inspector Certification.
• Lens Crafters Quality, Fitting & Adjusting Program.
• Optical machinery/instruments experience.
• Customer service experience.
• Accu Fit Digital Measurement System certification.
• Knowledge of current store merchandise and lens options.

Pay range: $36.65 per hour. Additional compensation may include a competitive bonus and/or commission plan. Benefits may include health care, retirement savings, paid time off or vacation, and various employee discounts.

Essilor Luxottica complies with all applicable laws related to the application and hiring process. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, disability, sexual orientation, gender identity, religion, age, or any other characteristic protected by law. Native Americans in the U.S. receive preference in accordance with Tribal Law.

To provide feedback regarding an active job posting, or if you are requesting a reasonable accommodation, please call the Essilor Luxottica Speak Up Hotline at 844‑303‑0229 or email HRC

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