Financial Service Representative

About Money Mart

At Money Mart, we’re more than just a financial services provider – we’re the catalyst for financial empowerment. We’re North America’s leading non‑prime lender, serving a diverse range of customers and delivering unparalleled financial momentum through innovative loan products, convenient check cashing, competitive currency exchange, seamless money transfers, and versatile prepaid cards.

With over 40 years of experience and more than 400 retail locations, we help customers achieve their financial dreams while supporting communities: contributing over $500,000 annually to food security, housing, health, emergency services and other critical initiatives.

• Market‑competitive pay
• Monthly bonus potential based on operational success

• Competitive paid time off
• Retirement options (group plans)
• Education reimbursement program
• Exclusive perks through Perko Polis (special discounts and offers)
• Free company services: cheque cashing, money orders, Telpay/bill payment, prepaid Mastercard
• Discounted services: foreign exchange, Koodo services
• And much more!

1360 Kingston Road #3

• Deliver results on store profitability goals
• Provide a quality customer sales experience through efficient execution of all customer transactions
• Determine customers’ needs and provide solutions that satisfy those needs
• Handle cash and accurately enter transactions into the system
• Contact customers over the phone with past‑due balances and negotiate payment terms and schedules
• Complete all documentation accurately
  
  Follow safety, security, and compliance requirements

• Minimum of one year of financial services and sales experience
• Passion for customer service
• High school diploma or equivalent

Salary: $18–$20.50 per hour with an additional monthly store bonus opportunity up to $590, dependent on store size, individual performance and achievement of store KPIs.

Money Mart is committed to accommodating applicants with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify Money Mart if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, Money Mart will work with you to determine how to meet your needs.

We build innovative solutions grounded in ethical, transparent and responsible use of data and technology. Aligned with Canada’s Artificial Intelligence and Data Act (AIDA), we proactively ensure any AI or data‑driven systems we use are safe, fair and accountable.

We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals. Our focus is on developing tools and processes that promote equity, reliability and trust, supported by ongoing monitoring and continuous improvement.

Momentum Financial Services Group (MFSG) integrates questions about diversity, including race and ethnicity, into its job application process to support its commitment to equity, diversity, and inclusion. Applicants have the option to disclose demographic information. Choosing not to provide this information will not affect their application status.

Money Mart is an equal opportunity employer. We provide inclusive hiring practices and encourage applicants from diverse backgrounds to apply.

EEO Statement: Money Mart provides equal employment opportunities and has an internal system that enables employees to request additional assistance or accommodations during the recruitment process.

Privacy Statement: We will keep your personal data on file for no longer than necessary and will handle it in compliance with Canada’s Personal Information Protection and Electronic Documents Act. You may request a copy or correction of any personal information we hold.

We look forward to having you join our team and help empower customers to thrive.