Assistant General Manager - Bilingual

Prima Living, a proud member of the Primacorp group of companies, is leading the next generation of senior living in Canada with their Amenida brand. Guided by Primacorp's vision and resources, we're growing a network of vibrant, people‑first communities that put compassion and connection at the heart of everything we do. Through cultural inclusivity, operational excellence, and genuine care, we're redefining what retirement living can be.

Together, Prima Living and Primacorp are building a purpose-driven future where every resident feels valued, supported, and truly at home.

Assistant General Manager – Bilingual

Amenida Pickering, ON

Immediately

Salary: $70,000 – $80,000 Annually

The General Manager’s duties will include, but are not limited to, the following:

• Support and assist the Executive Director in providing strong and engaging leadership across all departments, fostering a culture of excellence, accountability, and teamwork.
• Provide strong and engaging leadership to all departments, fostering a culture of excellence, accountability, and teamwork.
• Achieve revenue, profitability, and performance targets in alignment with organizational goals.
• Ensure services provided to residents and guests meet or exceed expectations.
• Improve quality of service, operational efficiency, resident satisfaction, compliance adherence, and financial performance.
• Recruit, coach, mentor, and manage site staff, ensuring performance and retention.
• Develop and oversee annual site budgets. Monitor financial performance, including revenue, expenses, and reporting to senior leadership.
• Lead and oversee marketing efforts and campaigns to support occupancy and sales targets.
• Ensure health and safety standards are maintained in accordance with legal and regulatory requirements.
• Maintain operational readiness by coordinating capital improvement projects and preventive maintenance programs.
• Protect the property’s image and value through quality assurance and risk management.
• Participate in strategic and operational planning to support long-term success of the site.
• Respond to and manage emergency situations as required.
• Perform other duties as assigned by the management.

• Degree or diploma in Business Administration, Hospitality, Sales, or a related field.
• Minimum seven (5) years of experience in the hospitality, hotel, or sales industry.
• At least two (2) years of supervisory or management experience in a related field.
• Bilingual fluency in Korean and English (spoken and written) is required.
• Must successfully complete a criminal background check prior to hire, including a Vulnerable Sector Screening, in accordance with applicable provincial and federal regulations.
• Medical Clearance.
• On-call availability, including evenings and weekends.
• Must be prepared to respond to emergency situations and work extended hours if needed.

• Thorough knowledge of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Excellent organizational and leadership skills to plan, organize and direct the operations of the facility.
• Ability to multi‑task.
• Innovative thinker with effective communication and team‑building skills.
• Customer‑focused with demonstrated empathy and problem‑solving ability.
• Financial management knowledge and analytical capability.
• Able to lead during high‑pressure or crisis situations.
• Be an engaging leader who is highly inclusive, inspiring, and able to relate to all employees.
• Knowledge of financial management techniques and practices.
• Demonstrates empathy and understanding of the needs of customers.
• Ability to work independently and under pressure and maintain a calm focus during hectic periods.

Don’t hold back – apply today, even if you do not tick every skill on the list. We cherish diverse skill sets, knowing your unique experiences and perspectives enrich our dynamic team.

We are proudly Canadian – rooted in our diverse communities, guided by our values, and committed to growing together from coast to coast.