PSW coordinator

1955 Valley Farm Rd, Pickering, ON L1V 3R6, Canada

Posted Thursday, October 9, 2025 at 4:00 AM

Job Title

Report To

Qualifications

The PSW Coordinator oversees, supports and monitors PSW’s to ensure that direct personal and nursing care fulfil the holistic needs of the resident in accordance with Southbridge’s policies and procedures. This position also assumes responsibility for the daily operations of the Personal Support Workers (PSWs), which includes ensuring the necessary tools, equipment and resources are provided to PSW’s on all shifts as necessary.

• Personal Support Worker (PSW) Program Certificate or Diploma that meets the appropriate standards established by the Ministry of Training, Colleges and Universities, the National Association of Career Colleges, or the Ontario Community Support Association. Current enrolment in a nursing program (having successfully completed at least one (1) year is also acceptable Grade
• Knowledge and experience in care planning systems and documentation required.
• Ability to communicate well both verbally and in writing with other staff, residents, and families.
• Demonstrated skill in working independently with strong leadership abilities, as well as a valued team player.
• Must have a working knowledge of WHMIS and Basic Workplace Safety Training (especially the “Worker’s Responsibilities” under the Occupational Health and Safety Act) as well as the mandatory reporting and whistleblowing policies, and current First Aid and CPR Training. Training in Gentle Persuasive Approach an asset
• Must have a current Vulnerable Sector Police Check as well as immunization and vaccination records.
• Demonstrated record of good attendance .

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Experience in long term care is required.

Key Accountabilities

Examples

Responsibilities

• Under the direction of the Director of Care, ensure the requirements of Fixing Long Term Care Homes Act (FLTCA) and Regulations, Canadian Council on Health Services Accreditation Standards and Southbridge standards, policies and procedures are met to ensure residents are receiving top-quality care.
• Adhere to established policies and procedures when observing, reporting and recording electronically information related to resident care and related matters.
• Provide input into the development and implementation of policies and procedures which reflect the mission, vision and values of the home
• Orientation and mentoring of new PSWs as required.
• Provide registered nursing staff with input for the development and maintenance of a current and appropriate plan of care for each resident as identified.
• Ensure PSW’s follow the plan of care in place for each resident’
• Participate in 100% of all required education programming.
• Provide education/training to PSW’s, e.g., safe lifts & transfers.
• Ensure professional communication with the residents, families and other team members
• Complete all audits are scheduled and assigned.
• Completion of reports as indicated and as per schedule.
• Ensure that PSW’s have the necessary tools to perform their duties/tasks.
• Participate in all IPAC requirements, while observing IPAC practices by PSW’s.
• Participate in the Health & Safety Team.
• Conduct PSW’s interviews, hiring process, and performance management.

Quality of Life

• Participates in Continuous Quality Improvement and Risk Management activities
• Communicate any progress or decline of a resident to charge nurse or nursing supervisor, or as reported by PSW.
• Promote and ensure that residents’ options (what time of the day) and choices (shower, therapeutic tub bath, sponge bath) with hygiene process are provided. – assess resident’s preference as part of audit.
• Ensure that the admission, discharge, and transfer of residents’ process is complete as per checklist.
• Complete audits on documentation in POC including BSO as per schedule.
• Assume responsibility for personal/professional growth and development through Staff Development Program, committees, and in-services.
• Audit therapeutic tubs as per schedule to ensure they are clean prior to use, that includes observing PSW’s cleaning/disinfecting between use, and they follow cleaning and disinfection…