PT Weekend Opener - Customer Service Representative

Join to apply for the PT Weekend Opener - Customer Service Representative role at National Fitness Partners
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Part‑time:
Starting at $12 per hour. Shift: 7 AM–1 PM Saturdays and Sundays.

Hourly increases at 180 days, 1 year and every 6 months after the first year based on anniversary date.

National Fitness Partners is the largest Planet Fitness franchise, serving over one million members across 200+ clubs nationwide.

• We are Accountable – Self‑stators who pursue excellence.
• We are Driven – Problem solvers who deliver results.
• We are Passionate – Positive energy with a real desire to help others.
• We are Ambitious – Always learning and growing toward success.

• Growth opportunities – 90% of our management team started as entry‑level.
• Competitive pay and hourly increases as described.
• Shift‑differential pay for select shifts.
• PTO for all employees.
• Employee Assistance Program.
• Free employee Black Card Membership plus one free family member membership.

• Answer phones in a friendly manner using the information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote our unique fitness instruction classes (PE@PF) to our active members and new members.
• Provide a clean, sanitized, and safe club environment.

Referrals increase your chances of interviewing at National Fitness Partners by 2x.