Transportation Dispatcher - 1st Shift

515 N 51st Ave, Phoenix Arizona, 85043,  Starting Pay :$22.00 Hourly

Dispatches Truck Drivers (CDL and Non-CDL), for conveyance of materials in a safe manner for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, ensuring emails and phone calls are handled in a timely manner.

• Records and maintains files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information.
• Coordinates and effectively communicates with various GCNA divisions.
• Responsible for following and ensuring all safety rules are complied with and appropriate safety equipment is used. Immediately takes action and/or reports any unsafe or potential hazards.
• Orders supplies and equipment, issuing them to Team Members.
• Maintains the day-to-day operations of the transportation department including meeting Team Member and customer needs.
• Reads and responds to emails from stores, providing excellent customer service.
• Dispatches Drivers in a safe and efficient manner.
• Determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or specifications.
• Communicates power equipment defects to the fleet Services Team.
• Provides feedback to the Transportation Leaders on day-to-day operations in an effort to maintain and improve business and resolve problems.
• Maintains regular and consistent in-person attendance.
• Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
• Performs other related duties, as assigned.

• Trust - Making relationships as important as results;
  Doing the right thing even when no one is looking;
  Doing what we say we will do;
  Having the courage to resolve differences;
  Respecting the uniqueness of every individual.
• Collaboration - Engaging in unfiltered conflict around ideas;
  Apologizing when appropriate;
  Taking care of each other and the business;
  Achieving greatness as One Goodwill;
  Partnering with our communities to serve our customers.
• Engagement - Valuing attitude and aptitude;
  Being an ambassador of Goodwill;
  Going above and beyond;
  Having fun and celebrating successes;
  Making life better for those around us.
• Ownership - Leading by example;
  Driving operational excellence;
  Holding one another accountable;
  Making Goodwill better every day;
  Taking responsibility to initiate solutions.
• Innovation - Encouraging continuous learning;
  Willing to take risks;
  Transforming from common to exceptional;
  Promoting breakthrough thinking;
  Embracing change.

• High School diploma, GED or equivalent work experience required
• One year of customer service experience or dispatch experience required
• Excellent written and oral communication skills
• Outstanding organizational and time management skills
• Proficient in MS Office Suite
• Ability to speak and read English proficiently
• Ability to pass a background check and drug screen, where applicable for position

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

• 5 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off;
  Sick and Vacation
• Paid Holidays
• These are just a few highlights of our key benefit offerings!

Become a valued member of an organization where good work meets community impact. Our mission is:
Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other.

With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities…