Dispatcher - Night Shift

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE

Join Our Community of Food People!

The Dispatcher will coordinate driver assignments and activities to ensure proper distribution service to our customers. Escalate issues whenever there are risks to proper service.

• Coordinate driver activities and shuttle assignments to resolve service issues and minimize overtime, downtime, and hours of service violations. Complete attendance trackers and verify that drivers are using Omnitracs properly.
• Ensure that customer’s needs are being met in a prompt and professional manner and elevate issues (late dispatch, breakdown, other service failures) to managers and sales force. Reassign routes as needed to solve service issues, and ensure that drivers are logging in and utilizing Proof of Delivery scanner.
• Coordinate trailer, tractor, and backhaul assignments to support efficient logistics operations.
• Visually inspect each driver’s appearance to verify that drivers are in proper uniform and have required PPE.
• Notify the manager / supervisor in charge and the safety specialist in the event of a vehicle accident or driver injury.
• Other duties as assigned by manager.

• N/A

• Internal:
  Drivers, transportation managers and supervisors, sales
• External:
  Customers

• The work will take place both at a desk in an office environment and in normal warehousing environments including cooler and freezer areas where temperatures may be as low as
  -5 degrees.

Related Experience/Requirements:

• Minimum one year of transportation or logistics experience.

Knowledge/Skills/Abilities:

• Effective communication both verbally and in writing.
• Excellent telephone and customer service ability.
• Math, analytical, and organizational skills with high attention to detail.
• Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and Outlook.
• Problem solving and critical thinking abilities to solve problems of limited scope.
• Strong teamwork skills with the ability to support others in the department and division.

Education:

• High school diploma or GED/equivalent required.

• Prior dispatcher experience preferred.
• Knowledge of DOT Hours of Service Regulations and driver logs.
• Knowledge of our geographic delivery area.

• Must be able to perform the following physical activities for described length of time:
• OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER

• STAND OCCASIONALLY
• WALK OCCASIONALLY
• DRIVE VEHICLE OCCASIONALLY
• SIT FREQUENTLY
• LIFT
  • 1-10 lbs (Sedentary) OCCASIONALLY
  • 11-20 lbs (Light) OCCASIONALLY
  • 21-50 lbs (Medium) OCCASIONALLY
  • 51-100 lbs (Heavy) OCCASIONALLY
  • Over 100 lbs (Very Heavy) N/A
• CARRY
  • 1-10 lbs (Sedentary) OCCASIONALLY
  • 11-20 lbs (Light) OCCASIONALLY
  • 21-50 lbs (Medium) OCCASIONALLY
  • 51-100 lbs (Heavy) N/A
  • Over 100 lbs (Very Heavy) N/A
• PUSH/PULL
  * 1 OCCASIONALLY
• CLIMB/BALANCE
  * 2 OCCASIONALLY
• STOOP/SQUAT OCCASIONALLY
• KNEEL OCCASIONALLY
• BEND OCCASIONALLY
• REACH ABOVE SHOULDER FREQUENTLY
• TWIST OCCASIONALLY
• GRASP OBJECTS
  * 3 OCCASIONALLY
• MANIPULATE OBJECTS
  * 4 OCCASIONALLY
• MANUAL DEXTERITY
  * 5 FREQUENTLY

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds). The expected base rate for this role is between $17 - $26.

EOE– Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***