ECT Swift Express Coordinator

Schedule: Thursday-Sunday 5am-5pm

Compensation: $ depending on experience and qualifications

Who We Are: Swift Transportation has been an Industry leader for many years with a profound history dating back to the 1960s. Swift is the largest truckload carrier in America with various locations throughout the nation that allow our drivers, shop employees, and office staff to cultivate strong connections. We are a company that is passionate about continual learning and improvement which in turn allows for a diverse amount of advancement and growth opportunities
. We place a strong emphasis on culture because we strongly believe that it is a key contributor in achieving overall results here at Swift.

Coordinate the timely transit, pickup and delivery of all Swift Express loads in the West, Central and East regions while owning assigned lane integrity by providing and replacing equipment, drivers and loads on the Express network.

• FREIGHT MANAGEMENT -.
• a. Manage demand fulfillment by ensuring operation is running at or near 100% capacity; actively engage appropriate designated personnel to ensure freight is covered.
• b. Ensure open freight slots are filled by booking freight where needed; determine appropriate loads which are aligned with demand and capacity needs.
• c. Monitor and track load movements to ensure expected service levels are met.
• d. Solicit freight when necessary utilizing available freight channels.
• OPERATIONAL PLANNING -.
• a. Ensure booked freight is planned accordingly; plan pick-up/delivery moves while maximizing efficiency, minimizing costs and maintaining excellent safety and service standards.
• b. Match loads to drivers and trucks for shuttle moves between lanes.
• c. Coordinate efforts to execute service recovery when loads are in jeopardy of not meeting schedule expectations.
• FLEET INTEGRITY -.
• a. Be aware of driver availability; work with drivers to meet load demand and maximize productivity of the fleet while ensuring lane integrity.
• b. Identify and monitor performance related concerns and report to designated leadership as necessary for further coaching.
• c. Provide exceptional customer care to both our internal and external customers.
• d. Coordinate with designated department personnel to resolve issues with drivers and/or equipment.
• e. Ensure the driver departure times, swap times and return times are met per the required schedule.
• FLEET SUPPORT -.
• a. Answer drivers incoming messages and phone calls and provide assistance as needed.
• b. Correct routing, fueling, macro issues as needed.
• c. Coordinate equipment swaps, customer issues or any other needs of the driver.
• OTHER -.
• a. Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations.
• b. Perform additional responsibilities as assigned by leadership.

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• Minimum of two (2) years experience in transportation, preferably with a mix of driver leadership, planning and customer service.
• Solid written and oral communication skills; solid understanding of the trucking industry/fleet management; interpersonal skills with ability to develop strong relationships with multiple drivers and customers; good coaching and mentoring capabilities; ability to work independently or within a team.
• Associates degree or equivalent combination of education and/or experience required.

Our Benefits Package includes 401k, Medical, Dental, Vision, Disability, Supplemental and Life Insurance as well as pet insurance. We also offer an Employee Stock Purchase plan, paid training, wellness programs, Flexible Spending Account, Tuition Assistance Programs (subject to change), Military Leave, and discounts with our vendors.

We have an adoration for helping others which is why we have worked hard to establish partnerships with organizations such as Children's Miracle Network and Habitat for Humanity that allow us to give back.