Head Coach & Community Manager - Biltmore, AZ

Overview

[solidcore] is looking for a Head Coach who is passionate about sharing the [solidcore] brand and workout. Reporting to the Area Manager, the Head Coach is responsible for various tasks that support the Studio and its success, and for supporting [solidcore] as a company in its mission to be a fast-growing and successful boutique fitness studio. The Head Coach is expected to role model the qualities and attributes of an exceptional coach and to coach an average of eleven (11) classes per week.

The Head Coach delivers a best-in-class experience, sets the standards for other coaches to aspire to, and provides a high level of coach development with consistent feedback to the team, including in-studio support during new coach trainings.

• Serving as the [solidcore] studio’s lead coach, maintaining a full schedule of 11 classes per week.
• Serving as an example and setting the expectations for new and existing coaches.
• Delivering a best-in-class fitness and customer service experience consistent with [solidcore] standards.
• Meeting company utilization and retention expectations on both an individual level and for the studio as a whole.
• Taking direction from the Area Manager to assist with day-to-day studio operations.
• Leading outreach and marketing efforts as necessary to scout new clients and create long-term partnerships in the community.
• Providing coach development to a team of coaches, delivering informal/formal feedback and assisting new coach trainings with in-person support.
• Assisting as needed with responses to client requests and resolving concerns promptly and effectively.
• Maintaining product knowledge for all studio retail operations, including class packages, current promotions, and apparel.
• Executing routine operational tasks including ordering supplies, conducting inventory, and maintaining sales logs.
• Ensuring the studio and equipment remain impeccable and fully functioning at all times.
• Other duties and projects as assigned and as needed.

• This is a permanent, exempt, full-time position with an expected 40 hours per week (including classes coached).
• Flexible and variable availability including weekends and holidays with ability to accommodate coach training schedules and fluctuating business needs.
• Ability to lift and carry a minimum of 30 pounds.
• Proficiency in G-Suite and MS Office, specifically Excel and Google Sheets.

• Optimism and hard work with a love for health, fitness, and the [solidcore] workout.
• Passionate about helping others become the strongest version of themselves and achieve their goals.
• Passionate about building relationships and developing teams, creating an environment that fosters growth.
• Ability to thrive in a fast-paced, people-focused, entrepreneurial environment.
• 1-2 years prior group fitness experience.
• Outgoing and personable with a desire to build relationships within and outside the [solidcore] community.
• Team player with a positive attitude.
• Genuine desire to inspire and motivate others.
• Reliable and professional.
• Comfortable on a mic leading a fast-paced class with loud music and high energy in the room.
• Ability to model the [solidcore] brand and culture and serve as a lead representative of the [solidcore] community.
• Superior client relations and communication skills.

• Compensation Range: $58, per year, based on experience
• Bonus eligibility based on performance
• Monthly cell phone stipend
• 401k with employer match
• Health, dental, and vision insurance
• Flexible PTO
• Free drop-in classes at [solidcore]
• And MORE

[solidcore] is a national boutique fitness company with 100+ studios across the country. Our signature workout is 50 minutes of low-impact, high-intensity strength training. The coach guides the class through a series of slow and controlled movements that are sequenced to work muscles to failure. This class is accessible for all fitness levels and can be amplified or modified to accommodate individual goals.

The class is intense, but instructors aim to provide a welcoming, supportive, empowering, and challenging experience for all. Please visit our website for more about our…