Records Management Specialist

DEPARTMENT OF CHILD SAFETY

The Arizona Department of child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.

Job Location:

LEGAL SERVICES ADMIN 3003 N Central Ave Phoenix, AZ 85012

Salary: $19.1707 HRLY/$39,875.06 Salary
Grade: 17
Closing Date:
March 19, 2026

Based on business needs, this position may function as a Centralized Records Coordinator or Redaction Specialist.

Centralized Records Coordinator – Performs statewide research in systems regarding child maltreatment records. Processes statewide and nationwide requests from the public, media, court personnel, and legal requests to aid in criminal prosecution and in making rulings for civil child custody matters. Conducts Department of Child Safety (DCS) out-of-state and law enforcement information requests for individuals whose a DCS report has been made.

Ensures the safety of children in their jurisdictions when the family (parent, guardian, or custodian), at one time, were residents of Arizona including, but not limited to adult(s) (alleged perpetrators) and child/children (alleged victims) researches and as well as other state agencies for the release of confidential DCS report history.

Redaction Specialist – determines if a person is statutorily entitled to a DCS report history and/or case records and if so, redacts the reports/records in conformance with statute and policy. Conducts a systems research in Guardian and various county court websites.

• Centralized Records Coordinator – Determines who is authorized to receive information, per state statute, and in the correct format. Researches in Guardian for all requests including, Dependency, court order and client requests for prior child maltreatment history.
• Redaction Specialist – Performs red actions of all records in accordance with DCS policies and procedures and in accordance with Attorney General's Office training, logs, reviews, processes and sends out requests for confidential DCS history.
• Completes daily/weekly statistical reports regarding production achieved. May require driving.
• Other duties as assigned related to the position.

• Arizona Revised Statutes pertaining to confidentiality in the area of assignment
• Redaction procedures and associated software
• Processing requests for information from public, media, court, etc.

• Effective written and verbal communication
• Problem identification, analysis, and resolution, including recommending a course of action regarding a wide variety of data from various computer sources and troubleshooting difficulties
• Conflict management
• Interpersonal relationships
• Organization
• Using computer hardware and software including Microsoft Office (Word, Outlook, and Excel, etc.)

• Learn the departments' specialized systems (e.g., Guardian) to research record availability
• Apply statute and policy to varying types of records requests
• Review records requests to ensure validity
• Redact documents using available software
• Accurately track requests
• Maintain the strictest confidentiality

This position requires driving or the use of a vehicle as an essential function of the job. Employees must possess a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business must maintain acceptable driving records and complete required driver training.

An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance as per Arizona Administrative Code (A.A.C.) R.

Applicants must secure and maintain clearance from the DCS Central Registry.

All newly hired State employees must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

• Affordable medical, dental,…