Child Welfare Intake & Documentation Specialist

A leading social service provider in Phoenix, Arizona, is seeking a Call Center Agent to handle sensitive calls regarding child abuse and neglect. The ideal candidate should possess a Bachelor’s or Master’s degree and have at least one year of experience in social services. Responsibilities include conducting interviews, documenting reports, and adhering to state guidelines. This role demands strong critical thinking, empathy, and the ability to manage high-stress situations.

Availability for in-person interviews and background checks is required.
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