Case Manager - Women's Campus

Full‑time Description

We transform lives.

Phoenix Rescue Mission is a place of hope, healing, and new beginnings for men, women, and children facing with hunger, homelessness, addiction, and trauma. We follow Christ’s example of servant‑leadership and teamwork in our ministry of rescue and restoration. We are a community who values and celebrates one another and we strive toward excellence together as a certified Best Christian Workplace.

At this moment, God is doing important and incredible things at Phoenix Rescue Mission. Do you want to be a part of it?

• An excellent communicator, you know how to effectively coordinate the activities of others and provide enough instruction so they are successful.
• A motivated problem solver, you are energized by risk assessments and identifying resolutions.
• A highly empathetic person, you find joy in connecting with people and show compassion to them as they seek help.
• A committed Christian, you are energized by spreading God’s Word and growing His Kingdom.

• You will be responsible for conducting case management assessments on community, shelter and program clients developing individual service plans, and assisting for proper program placement.
• You will coordinate the delivery of support services for clients such as medical, legal and ancillary to remove potential obstacles and enhance the potential for client success.
• You will develops and maintain relationships with outside agencies to which clients can be referred.
• You will monitor client progress towards achieving service plan goals, conducts regular plan reviews and adjusts as necessary.
• You will maintain records of medical appointments, court appearances, or other appointments as required by program procedure and policy.
• You will use the PRM database data, case conference and other methods to identify client needs and appropriate interventions and ensure the quality of client data in PRM database.
• You will sets case management appointments with clients who are enrolled in a PRM program.
• You will be responsible for driving clients to appointments.
• You will lead or participate in devotions, prayers, or other organization activities that promote a credible Christian witness and lifestyle.

• Bachelor's degree in social work, psychology, counseling, social services or a related field or four years of experience in case management, social work, direct service, or behavioral health or an equivalent combination of education and experience required in performing case management in similar settings is required.
• Fluency speaking Spanish is preferred.
• You have experience working with people who are in recovery and who have been through trauma.
• You properly exercise discretion.
• You have a command of all Microsoft Office applications and experience with databases.
• You have a solid and credible Christian witness and lifestyle that exemplifies Christ in character and actions.

• Life‑giving work that transforms the cities we serve
• Caring and supportive environment
• Generous health, dental, and vision benefits
• 401(k) match program
• Robust paid time off program
• 12 paid holidays annually

Phoenix Rescue Mission is an equal opportunity employer consistent with its rights as a religious not‑for‑profit organization to exercise employment preferences for members of the Christian faith. Employees must affirm their alignment with the Mission's Statement of Faith and adhere to the Mission's employee policies and guidelines as set forth by the CEO.

Salary Description $18.00 hr. to $25.00 hr.