Behavior Coach; Safety Sensitive - Phoenix, AZ; Hearts

Behavior Coach (Safety Sensitive) - Phoenix, AZ (Open Hearts)
Job Description

Posted Wednesday, January 28, 2026 at 9:00 AM | Expires Monday, March 30, 2026 at 9:59 AM

Looking to build a lasting career? Join a team that is inclusive and embraces all individuals. Intermountain Centers is one of the largest statewide behavioral health and integrated care organizations in Arizona. What does building a lasting career look like?

• Exceptional health, dental, and disability benefits
• Career and compensation advancement programs
• Student loan forgiveness programs
• 401k company match
• Holiday, PTO and employer paid life insurance
• Clinical licensure supervision and reimbursement
• Evidence-based treatment approaches, training, and supervision.

Intermountain Centers and its statewide affiliates are currently recruiting career-minded individuals interested in opportunities within the largest adult and child service continuum in Arizona.

General

Summary:

The Behavior Coach role will provide intensive direct support services to families who have children that are “at-risk” by constructing programming that is unique to each client. A Behavior Coach will provide family, school-based interventions, and community centered interventions, which are guided by positive behavior support principles that address the needs identified by the CFT, the family, and the school.

The Behavior Coach is responsible for meeting their clients where they are in the home, school and community, helping to support individuals in developing positive behavioral strategies to improve their social, emotional, and/or academic success. This role involves working with children and adolescents and their families and CFT teams to create and implement individualized behavior intervention plans and promote a supportive learning environment.

Manage client caseload, review individualized service plans and maintain chart compliance for all clients.

JOB RESPONSIBILITIES:

• Develop and implement individualized behavior intervention plans, education and interventions for assigned children and families, based on assessments, data analysis and goals created in the Child and Family Team.
• Provide assistance to children and families by identifying strengths and needs, accessing support, and collaborating with other departments and also partnering with other professional agencies.
• Provide a minimum of 30 hours of face-to-face direct support services to enrolled clients.
• Driving is required in order to be assessable to meet clients where they are in the community and adhere to clients availability hours.
• Manage client caseload review service plans and out of compliance clients.
• Assist and support the family in developing social and natural support networks by utilizing community resources.
• Introduce parents to alternative parenting techniques (positive behavioral support).
• Provide feedback to the Child and family Teams on progress and the interventions being utilized, or on barriers impeding progress.
• Provide transportation to children and family as determined by the family’s Child and Family Team and service plan.
• Provide crisis intervention and stabilization support as needed.
• Attend scheduled department and agency meetings.
• Attend all agencies required training and 1:1 coaching supervision, as assigned by supervisor.
• Adhere to the agency’s approved administrative time requirements.
• Assist in actively assessing work area for non-compliance issues and notify supervisor in a timely manner to ensure follow up.
• Complete all required documentation and billing requirements accurately and in the assigned time frames.
• Provide feedback to the Child and Family Teams and education providers on progress and the interventions being utilized, or on barriers impeding progress.
• Provide weekly updates and new interventions regarding client status to guardians.
• Complete monthly reports and distribute them to the CFT team.
• Provide direct coaching and support to students to improve behavioral skills, emotional regulation, and coping strategies.
• Conduct observations and assessments to identify behavioral challenges and track progress over time.
• Support the implementation of positive behavior reinforcement programs…