Case Manager - Emergency Placements

DEPARTMENT OF CHILD SAFETY

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.

We’re Hiring!

Phoenix, Arizona 85021

Salary: $21.7068 with step increases after training & years of service

Schedule: Tuesday-Saturday 1 pm - 10 pm

Requisition Closing Date: Open Until Filled;
Applications Reviewed Daily

Make An Impact With DCS

At the Arizona Department of Child Safety (“DCS”), we call ourselves "Compassioneers" because everything we do is done with a compassionate heart. We work diligently to protect and support the safety, well-being, and future of vulnerable children and families across the state. DCS is proud to be a pillar of strength for our communities, and the work we do each day to build a safer, more compassionate and more resilient Arizona.

Working for DCS is more than a just a job – it’s a mission-driven career that offers purpose, growth, and the opportunity to make a lasting difference. You’ll be part of a team that’s passionate about child welfare and committed to serving with integrity, compassion, and accountability. A career with DCS is an opportunity to give back to your community and help shape a brighter future for Arizona’s children and families.

As a Case Manager/Child Safety Specialist in Emergency Placements
, you’ll:

• Work full-time, 40 hours a week on-site/in field; alternative work hours may be required
• Evaluate incoming referrals and staffs with direct supervisor to select appropriate placement according to departmental and regional policies pertaining to child protective services
• Provide input on cases and evaluate appropriateness of assessments and decisions made as well as intervention plans, case plans, progress, barriers, placement, services, visitation, etc. to ensure child safety and compliance with policy, procedures and statutes
• Respond/resolve problems and questions presented by customers, case participants, internal DCS staff, DCS/Department of Economic Security (DES) administration, mandated reporters and general public to address questions and concerns involving policy, procedures and issues related to specific cases
• Attend staff meetings and participate in problem-solving/decision-making. Attends trainings, professional seminars, conferences and management meetings. Participates in work teams/groups and other meetings, as requested

• Analyze information quickly and accurately, apply logic to complex situations and make independent, sound decisions in high pressure moments
• Communicate with clarity and compassion, conduct effective interviews, gather accurate information, and remain professional during challenging situations
• Stay organized and maintain accuracy and quality in a high-volume environment
• Remain calm in stressful situations; understand diverse family systems and cultural backgrounds; and show empathy while maintaining professional boundaries
• Provide strong attention to detail

• Bachelor’s or master’s degree earned from an institution accredited by an agency recognized by the U.S. Department of Education (conferred transcripts); OR 4 years as an Arizona Department of Child Safety Case Aide
• Valid driver’s license and a satisfactory 39 month driving record
• The ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card
• Work history, Central Registry and Public Record will be considered
• Successfully complete the 22 weeks of in person classroom and field training program

This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, and the following requirements apply:
Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).