Case Manager - Men's Campus

Position Summary

Responsible for conducting case management assessments on community, shelter, and program clients, developing individual service plans, and assisting with proper program placement.

Coordinating delivery of support services such as medical, legal, and ancillary services to remove obstacles and enhance client success, monitoring progress toward service plan goals, conducting regular plan reviews, and adjusting plans as necessary.

Developing and maintaining relationships with outside agencies for referrals, and supporting program staff in coordinating support services.

• Provides a referral for inappropriate applicants to other, more appropriate community agencies and institutions.
• Attends inter‑agency meetings and conferences as needed and required.
• Maintains records of medical appointments, court appearances, or other appointments as required by center procedure and policy.
• Uses PRM database data, case conferences, and other methods to identify client needs and appropriate interventions; ensures quality of client data in PRM database.
• Sets case management appointments with clients enrolled in a PRM program.
• Prepares and distributes daily appointment record listing the client’s appointments (medical, legal, counseling, etc.).
• Develops an individualized case plan with each client.
• Conducts periodic meetings with clients to assess progress in achieving case plan goals.
• Develops and administers case‑management trainings to staff and community partners.
• Attends community events to identify needs and offer services as assigned by manager.
• Leads or participates in devotions, prayers, or other activities that promote a credible Christian witness and lifestyle.

Bachelor’s degree in Social Work, Psychology, Counseling, or Social Service field preferred.

Four years of experience or equivalent combination of education and experience in case management.

• Initiate and follow through on assignments with attention to detail.
• Keep supervisor well‑informed of current activities, problems, and situations.
• Maintain composure in stressful situations and handle difficult situations tactfully.
• Work independently and effectively in a team environment.
• Proficient in computer programs (Microsoft Word, Excel).
• Demonstrated strong oral and written communication skills.
• Serve a disadvantaged population with dignity and respect.
• Handle confidential material with confidentiality.
• Solid Christian witness and lifestyle.
• Maintain driving privileges and personal vehicle for PRM business.
• Flexible schedule; may require weekend or evening work.
• Fluency in Spanish a plus.

Regularly required to sit and talk or hear; frequently use hands and fingers; occasionally stand, walk, stoop, kneel, or crouch; lift up to 15 lbs; requires good vision. Reasonable accommodations may be provided.

Moderate noise level. Reasonable accommodations may be provided.

$20.00 – $25.00 per hour.