Field Service Technician II – HVAC Phoenix, AZ

Powering Innovation, Delivering Excellence:
Leading the Future of Critical Cooling Solutions! MEPPI's Service Center Division (SCD) is seeking a skilled and service-oriented Field Service Technician – IT Cooling to support and maintain our advanced IT Cooling products and electro-mechanical equipment. In this hands-on role, you'll provide on-site technical services, troubleshoot complex refrigeration systems, and ensure peak performance of mission-critical cooling systems for our customers.

• Deliver On-Site Service:
  Perform start-up services, preventative and remedial maintenance, field modifications, and testing of IT Cooling and electro-mechanical equipment at customer locations.
• Troubleshoot & Repair:
  Identify issues in refrigeration and electro-mechanical systems using schematics, mechanical drawings, and testing tools. Complete repairs or component replacements as needed.
• Refrigeration System Work:
  Execute refrigerant-related tasks, including leak detection, reclamation, evacuation, and charging of R410A systems.
• Diagnose Electrical Systems:
  Troubleshoot and repair HVAC electrical and control systems to restore functionality and performance.
• Support Customers:
  Provide technical support to internal teams, third-party service partners, and end users.
• Inspect & Evaluate:
  Test returned equipment and components to assess defects and determine operational readiness.
• On-Call Emergency Support:
  Participate in a rotating on-call schedule to provide emergency field support when needed.
• Keep Clear Records:
  Maintain detailed documentation of all service visits, repairs, and installations.
• Collaborate on Projects:
  Offer field assistance for power equipment installations and related technical activities.
• Report & Reimburse:
  Submit timely and accurate expense reports in accordance with company travel and reimbursement policies.
• Promote Teamwork:
  Represent the Service Center Division positively by working collaboratively with other departments, suppliers, and customers.

• Education & Experience:
  
  Associate degree in HVAC, Electrical, Electronics, or a related technical field with 2–5 years of experience troubleshooting and repairing HVAC or refrigeration systems—or equivalent education and experience.
• Certifications:
  
  EPA Section 608 certification required.
• Technical Expertise:
  Advanced proficiency in using mechanical and electronic test equipment; ability to read schematics, blueprints, and technical documents.
• Problem-Solving
  
  Skills:
  
  Strong analytical thinking with the ability to identify root causes and implement solutions.
• Communication:
  Excellent interpersonal and verbal communication skills for working with customers, team members, and vendors.
• Computer Literacy:
  Intermediate computer skills, including Microsoft Office, timekeeping, and expense reporting systems.
• Valid Driver's License:
  Required for travel to customer sites and use of rental vehicles.

• Comprehensive Health Coverage: MEPPI covers 90% of the cost for medical, dental, and vision insurance, ensuring your family stays protected.
• Retirement Plans:
  Enjoy a 401(k) with up to 4% company match—plan confidently for your future.
• Time Off Benefits:
  Earn vacation after just 90 days and take advantage of 12 paid holidays annually.
• Professional Development:
  Access training programs and educational support to grow your expertise and career.
• Employee Perks:
  Participate in profit sharing and access exclusive employee discounts on MEPPI products and services.

At MEPPI, your work powers industries and communities. As a U.S. affiliate of Mitsubishi Electric, we are leaders in cutting-edge power systems and rail transportation solutions. Join a team that values your contributions and fosters innovation in every role.

Mitsubishi Electric Power Products, Inc. is a recognized leader in the North American power systems, rail transportation, and large visual display markets. Be a part of our global mission to drive the future of energy and transportation technologies.

MEPPI is an Equal Opportunity Employer, committed to building a diverse and inclusive team. All qualified applicants are encouraged to apply.