Service - Field Service Supervisor

Posted Monday, November 24, 2025 at 7:00 AM

Industry Best Service!

Are you ready to elevate your career with a company that ’ s leading the way in petroleum services? United Uptime Services is looking for an energetic, hardworking, and experienced Field Service Supervisor to join our dynamic team in AZ. If you have a passion for providing exceptional customer service and maintaining high safety standards, we want to hear from you!

As a Field Service Supervisor in Phoenix, AZ, your primary responsibilities will include:

• Scheduled and Unscheduled Repairs:
  Perform both scheduled and emergency repairs and maintenance on equipment such as fuel dispensers.
• Customer Satisfaction:
  Deliver excellent service in a polite and professional manner, ensuring complete customer satisfaction.
• Safety Standards:
  Maintain and adhere to high safety standards in all tasks.
• Manage and supervise an in-field team.

• Daily Operations:
  Take daily directions from the Service Manager or Service Dispatcher regarding the tasks to be performed. Follow United Uptime Services service call procedures.
• Emergency Response:
  Respond to after-hours emergency service requests or other priority situations as part of an on-call rotation.
• Response Time:
  Meet specified response time parameters for different types of repairs.
• Vehicle and Inventory Maintenance:
  Maintain a company-furnished vehicle and keep an inventory of repair parts.
• Safety Compliance:
  Adhere to all company safety policies and procedures and report any unsafe conditions.
• Training:
  Complete online and classroom training courses, including regular recertifications.
• Customer Protocols:
  Follow all customer protocols and procedures, including safety and housekeeping guidelines, when performing repairs at customer sites.
• Inventory Communication:
  Communicate with warehouse personnel to verify inventory and replenish what is needed on the truck.

• Fuel Dispenser Maintenance:
  Inspect, repair, and maintain fuel dispensers, ensuring accurate fuel measurement and dispensing. Replace and calibrate meter assemblies and perform periodic inspections to ensure compliance with regulatory standards.
• Tank and Line Inspections:
  Conduct routine inspections of underground and above-ground storage tanks and lines for leaks, corrosion, and other issues. Perform pressure testing and leak detection using specialized equipment.
• Vapor Recovery Systems:
  Install, maintain, and repair vapor recovery systems to prevent fuel vapors from escaping into the atmosphere. Ensure systems are compliant with environmental regulations.
• POS and Payment Systems:
  Troubleshoot and repair point-of-sale (POS) systems and fuel management software. Install and configure new POS terminals and integrate with existing fuel dispensers.
• Canopy and Signage Maintenance:
  Maintain and repair canopy lighting, signage, and price displays to ensure visibility and functionality. Replace bulbs, ballasts, and other lighting components as needed.
• Safety and Environmental Compliance:
  Ensure all work adheres to environmental regulations and safety standards. Perform site assessments to identify potential hazards and recommend corrective actions.
• Customer Relations:
  Build and maintain positive relationships with gas station owners and managers. Provide training to gas station staff on the proper use and maintenance of fuel dispensing equipment.

• Education:
  
  High school diploma or GED required.
• Experience:
  
  At least 1-year experience in petroleum-related service is preferred, but training will be provided.
• Technical
  
  Skills:
  
  Basic understanding of mechanical and electrical systems. Strong troubleshooting and logical problem-solving skills. Ability to safely operate personal hand tools and properly use a multi-meter.
• License:
  Valid driver’s license with a clean driving record.
• Communication:
  Strong communication and customer relations skills. Basic computer skills.
• Work Ethic:
  Good work ethic and professional demeanor.
• Preferred
  
  Certifications:
  • Experience or certification in one or more of the following:
  • Wayne Dispenser
  • Gasboy Fleet
  • Passport