Fiber Technician

Join the Future of Connectivity with Metronet!

We have an immediate opening for an energetic Fiber Technician in Phoenix, AZ!

As a Fiber Technician you will be responsible for performing basic to advanced installations, disconnects and service changes for residential and business customers for high‑speed internet services, phone, and TV. You will provide basic troubleshooting and repair for services from the fiber terminal, or the ONT to consumer's electronic devices (TV, Modem, and Wireless devices etc.).

• Install and troubleshoot all Metro Net services from the terminal to Customer Premise Equipment (CPE).
• Provide in‑depth customer education on all Metro Net products and services.
• Earn commissions by explaining Metronet services and products to all customers.
• Act professionally with customers and fellow associates.
• Work towards meeting key performance metrics.
• Perform other job‑related duties as requested.

• High School Diploma or GED.
• Experience with a telecom / fiber company preferred but not required.
• Physical ability to work from a kneeling or standing position for long periods.
• Physical ability to work in attics, crawl spaces and in adverse weather conditions.
• Ability to climb ladders with proper equipment up to 25 feet.
• Able to lift and carry loads of up to 75 lbs, including ladder.
• Ability to work with basic hand tools and other specialized equipment with training.
• Operate and maintain company vehicle/equipment safely and professionally.
• Valid driver's license with satisfactory driving record.
• Willingness to work as a team and independently.
• Must be legally authorized to work in the U.S.

• Perform on‑call rotation duties after regular business hours.
• Available to work overtime when deemed necessary, including holidays and weekends.
• Available to travel for training or as needed.

• 80% of Medical premiums paid by the company.
• Company‑paid Disability and Life insurance.
• Employee Assistance Program (EAP).
• 401(k) company match dollar for dollar up to 6%.
• Equipment and resources provided on day one.
• Opportunities for advancement.
• Associate perks and discounts.
• Discounted Metro Net service in our serviceable area.
• And more!

• Tools, equipment, and training provided.
• Company vehicle and fuel card.

Metronet is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.