Security Officer PRN

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

• Medical:
  Multiple plan options.
• Dental:
  Delta Dental or reimbursement account for flexible coverage.
• Vision:
  Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement:
  Competitive retirement package to secure your future.

• Work is performed in a healthcare environment.
• Lifting and/or carrying 10 to 50 pounds daily, and occasionally pushing/pulling/lifting over 100 pounds.
• Standing or walking 8 to 12 hours daily.
• Climbing, running and kneeling in response to disturbances.
• Exposure to disagreeable odors (e.g., body odors, dirty clothing, human feces), body fluids, hazardous chemicals, communicable diseases (e.g., T.B., hepatitis, AIDS), mentally unstable individuals, verbal and physically aggressive individuals, and individuals under the influence of controlled substances.
• Mayo Clinic Global Security Officers provide a professional level of customer service, security presence and response.
• A Security Officer I will proactively patrol Mayo Clinic property to deter crime and undesirable behaviors.
• Responds to security incidents to ensure safety of occupants and enforce Mayo policies.
• Prepares accurate and timely incident reports.
• May use a security vehicle to proactive patrol and respond to incidents.
• A Security Officer I adapts to unpredictable and stressful situations while demonstrating professionalism.
• Manages aggression using verbal de-escalation techniques.
• Manages physical violence using self-defense, control and restraint techniques, including handcuffing.
• Responds to emergency crises effectively and professionally.
• Exhibits good judgment, maturity, initiative, tact and diplomacy when dealing with people during stressful situations.
• Exerts sound independent judgment in both emergency and routine situations.
• Operates and communicates on a two-way radio and effectively uses available technological tools.
• Frequently walking, standing, stooping, bending, lifting, pulling, climbing, reaching and pushing, and occasionally running; can move quickly up and down stairwells, from the ground floor up to the top floor of each building without assistance.
• Assists patients, volunteers, visitors and staff with emergency evacuations, including handling emergency evacuation devices used to transport patients and others to safety.
• Makes effective decisions as an emergency first responder, is confident in stressful situations, and works as a team member with other emergency responders, including Facilities personnel, law enforcement, fire/rescue and emergency medical services personnel.
• Can work nights and weekends for security and protection assignments and when required by emergency or special situations.

Both locations:
Phoenix & Scottsdale

• This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.

• High school degree or GED equivalent is required.
• Minimum two years of experience in a customer service, military, security position and/or a similar role.
• Associate's degree in corrections, law enforcement, criminal justice, security, or a related field preferred.
• Experience in a healthcare setting preferred.
• Experience with Microsoft Office software applications.
• Able to work independently and act decisively under difficult circumstances.
• Ability to work collaboratively in a team environment.
• Able to effectively prioritize tasks and manage time.
• Able to recognize and react to health conditions, symptoms and injuries and to apply first aid/basic life support.
• Requires strong sense of customer service and interpersonal skills to interact with patients, visitors and employees.
• Requires strong written and verbal skills.
• Strong problem-solving skills are necessary.
• Has the ability to read and communicate effectively in a pleasant, courteous, professional, and friendly manner while being firm when the occasion demands.
• Sufficient muscle movement strength and coordination to perform self-defense, control and restraint techniques.
• Must have and maintain a valid driver's license and acceptable driving record in accordance with Mayo Clinic Policy.
• Must obtain certification from the International Association for Healthcare Security and Safety (IAHSS) as a Healthcare Security Officer within six months.
• Must successfully complete onboarding and Global Security Academy within 30 days of hire.
• Must successfully complete field training within three months from completing the Global Security Academy.
• Must obtain the IAHSS Basic Level for…