Inside Sales Consultant

Job Summary

Player 15 Group – the sports & entertainment company behind the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center — is redefining the industry standard. Headquartered in downtown Phoenix and engaging fans across the world, Player 15 Group is driven by possibility, innovation, and the desire to create memorable moments for our fans and community.

Our culture is anchored in purpose-driven leadership and fueled by individuals who bring passion, creativity, and vision to everything they do. We challenge convention, amplify voices, and create experiences that resonate well beyond the final buzzer. This is where talent meets purpose and bold ideas become reality.

Phoenix, AZ

The Inside Sales Consultant will focus on identifying, cultivating, and driving new business revenue across the Phoenix Suns, Phoenix Mercury, Valley Suns, and Mortgage Matchup Center events, with a heavy emphasis on membership sales. The goal is to drive new revenue and deliver exceptional service to prospective and current members.

• Achieve daily, weekly, and monthly required activity goals, including time-blocked call campaigns to focus on the task in a fast-paced, fun environment.
• As a sales expert, you will apply strategic training methods to sell the full menu of Player 15 Group products, including but not limited to season memberships, group experiences, and premium products.
• Build relationships with prospective customers via outbound communication efforts and enhance those relationships through face-to-face meetings.
• Discover leads by researching prospective clients within the metropolitan area and developing network referrals.
• Achieve and exceed individual monthly and annual goals set by the Manager of Inside Sales.
• Attend all Phoenix Suns, plus select Phoenix Mercury home games and Mortgage Matchup Center events, to leverage face-to-face meeting opportunities with prospective clients, assist with sales efforts through strategic sales table buy-now incentives, and conduct concourse intercepts throughout the game.
• Attend daily training and development sessions led by our leadership team.
• Maintain accurate and detailed records of all current clients and prospects with our CRM system.

• Coachable, collaborative, and driven with a strong work ethic and commitment to individual and team success.
• Strong interpersonal and communication skills with a passion for relationship building.
• Comfortable with cold calling, in-person meetings, and event hosting.
• Highly organized with the ability to manage multiple projects and deadlines.
• Proficient in Ticketmaster Archtics, Microsoft Office and CRM platforms.
• Strong desire to grow a career in sports ticket sales and service.

• 1 year of sales experience (ticket sales, B2B, fundraising, or hospitality sales preferred).
• High-energy, self-motivated professional with a strong drive to generate revenue and exceed sales targets.
• Bachelor’s degree or equivalent work experience.
• Strong relationship-building skills, with a customer-first mindset and the ability to engage with executives and high-value clientele.
• Ability to work non-traditional hours, including nights, weekends, and holidays.

The work environment characteristics described here are representative of those that must be met by the Inside Sales Consultant to optimally perform the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Flexible schedule to include weekends, evenings, and some holidays to meet business needs.
• Ability to transit throughout the arena for long periods of time.
• Occasional travel from time to time for professional development.
• Position works mainly indoors, removed from extreme weather; exposure to weather is minimal.
• Sedentary work – Exerting up to 10 pounds of force occasionally.
• Position is predominately computer-based, requiring the use of a computer monitor.
• Must be able to carry on with a conversation both on the phone and in-person.
• Ability to read, write & speak in…