Account Executive - Phoenix Phoenix, Arizona

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Tatcha is a skincare brand rooted in timeless Japanese wisdom, offering transformative yet kind-to-skin formulas that marry Japanese botanicals with clinical ingredients. Our formulation philosophy is informed by the Japanese concept hinou dokon, which means “skin‑mind same root”—an acknowledgement of the powerful connection between the skin and the brain. Guided by the mission to care for people through their skin, Tatcha takes a holistic approach to skincare from concept to formulation to clinical evaluation, offering skincare rituals that benefit both skin and mind, while emphasizing the importance of mindfulness to skin health.

As an Account Executive with Tatcha you are a critical member of the sales team and support training, education, and sales for Tatcha in Sephora/Ulta stores. This position reports to the Regional Sales Manager - West, and is based in Phoenix with responsibility for the greater Phoenix/Tucson territory.

• Developing and executing business plans, consistently surpassing KPIs & financial objectives. Drive sales to meet metrics as outlined by leadership.
• Utilizing weekly business analysis to determine opportunities for growth.
• Generating sell‑through via events, selling, and training.
• Emulating and reinforcing brand image/culture – bringing the spirit of partnership to all interactions.
• Planning and executing in‑store events, collaborating effectively with store teams and internal partners to drive engagement and success.
• Hiring, training, developing, scheduling, and overseeing freelancer(s).
• Coordinating and identifying store locations best suited for retail events to maximize profitability. Create and execute plans to grow brand ranking in an assigned territory.
• Conducting store & district trainings within the region. Ability to impact and work with remote stores to drive sales volume.
• Performing one‑on‑one training for individuals on an ad‑hoc basis.
• Driving growth by leveraging consumer/sales insights, continuously analyzing sales data for growth opportunities and partnering closely with your Regional Manager.
• Adhering to company guidelines while maintaining and managing all relevant budgets and expenses.

You are able to learn quickly, be adaptable and take initiative, as our company is dynamic and ever‑evolving.

• A consultative and relationship‑driven approach to sales leading with kindness and empathy.
• Thrives in a fast‑paced environment, excels in agility and ability to adapt to business needs.
• Passionate about planning and executing in‑store events.
• Team player, positive attitude, resilient in nature.
• Ability to focus and work autonomously and be accountable for a given market.
• Capable of managing multiple priorities.
• Effective communicator across all levels and a strong presenter skilled at engaging audiences.
• Brings a sense of professionalism and joy to all interactions.

• 5+ years industry experience with a minimum of 2+ years skincare/cosmetic Account Executive or 5+ years Account Coordinator experience (or equivalent position).
• Must have Sephora/Ulta experience, including established relationships with stores in the region. Experience with large retail accounts or multiple retailers is a plus.
• Bilingual fluency in English and Spanish.
• Training and education experience in skincare.
• Excellent communication and interpersonal skills.
• Strong administrative skills are required.
• Experience analyzing sales results, sales forecasts, and promotional impact.
• Valid driver’s license, a car, and provide proof of car insurance.
• Ability to travel, work weekends, evenings and holidays as needed. Overnight travel required, the percentage of time will vary by market.
• Familiarity in working with Google platforms, slides, docs, sheets etc. Familiar with MS Word and Excel.

• Must be able to stand for up to 8 hours a day.
• Flexible with work schedule 5 days per week, at least 2 Saturdays a month (typical schedule is Tuesday‑Saturday).
• At ease traveling by plane, train or car.
• Must be able to lift up to 50lbs.

The expected base salary range for this position is…