Commercial Inside Sales Representative

Join to apply for the Commercial Inside Sales Representative role at LESLIES ISLE OF WIGHT LIMITED
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Leslie’s Pool Supplies is the "World’s Largest Retailer of Swimming Pool Supplies." With over 1,000 retail stores in 39 states plus Pro, Service, E‑Commerce, Production, and Distribution divisions, we offer many career opportunities. With more than 60 years of experience, we value the development and growth of our team and strive to create a positive, fun atmosphere where every member feels valued and enthusiastic about contributing to our success.

The CSC Inside Sales Representative delivers exceptional customer service via inbound calls, ensuring efficient processing of all customer orders. Using company reporting tools, the Inside Sales Rep initiates outbound contacts to schedule appointments for the Commercial Account Executive (CAE) and supports new business acquisition. The role also involves cultivating relationships with existing customers to generate sales orders and may include supplementary tasks to support overall operational efficiency.

• Conduct a minimum of 10 outbound customer phone contacts daily to foster relationships and identify sales opportunities.
• Answer incoming calls promptly, aiming to respond within two rings.
• Ensure swift and accurate processing of all customer orders, including in‑store, remote, and online.
• Collaborate actively to meet sales and profitability targets set for the CSC, CAEs, and the market.
• Provide precise and knowledgeable responses to customer inquiries.
• Support on‑time deliveries through proper merchandise preparation, product picking, and invoice execution.
• Participate in monthly safety and compliance meetings.
• Demonstrate a thorough understanding of company policies and procedures.
• Attain proficiency in all operational aspects of a Commercial Center through comprehensive training.

• Previous sales and customer service experience is preferred but not mandatory.
• Capable of maintaining professional interactions with customers, corporate staff, and CSC team members.
• Responsive to customer inquiries and proactive in maintaining ongoing communication.
• Familiarity with the swimming pool industry is beneficial but not essential.
• Retail or operations experience is a plus but not required.
• Proficient in using computer systems and software.
• Ability to comprehend and apply Federal, State, and Local codes relevant to the industry.

• Comprehensive medical, pharmacy, dental, and vision plan options.
• Health savings account (with enrollment in the high deductible health plan option).
• Health & dependent care flexible spending accounts.
• Company‑paid basic life and AD&D insurance.
• Voluntary supplemental life insurance.
• Company‑paid short‑term disability and voluntary long‑term disability insurance.
• Pre‑tax and Roth 401(k) with company match.
• Paid vacation, sick, and bereavement leave.
• Nine paid holidays, including a floating personal day.
• Employee assistance and wellness programs.
• Product discounts at Leslie’s Retail stores.

$15.00 - $17.00 / hour

Leslie’s recognizes a critical component to our continued success is our people. We are proud to have a culture of inclusion that celebrates and embraces diverse backgrounds and perspectives, fostering a workplace where all team members feel welcomed, valued, and inspired each day.

Seniority level: Entry level

Employment type: Full‑time

Job function: Sales and Business Development

Industries: Automotive

Location: Phoenix, AZ