Parts & Service Sales Manager - Construction Equipment - West

Parts & Service Sales Manager - Construction Equipment - West

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Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.

Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.

The Parts & Service Sales Manager (Business Aftermarket Manager‑Construction Equipment) is in charge of developing the Aftermarket (AM) business in the given territory, accountable to meet the financial targets (Revenue & GP) for Parts, Attachments & Service products and developing ‘best in class’ service capabilities of our network. The role will work remotely and cover an assigned territory which includes Arizona, California, Colorado, New Mexico, Nevada, Utah and Wyoming in the United States & British Columbia in Canada.

Candidates must live within the territory, near a major airport & be able to travel up to 70%.

• Develops aftermarket (AM) Business Plan with dealers. Sets up targets and activity plans that support achieving the annual targets.
• Sets up and drives a strong commercial plan with the dealers to increase capture rates and grow AM sales. Analyzes opportunities by product family, sets up promotional plans, works with dealers to find ways to grow, increases prospection.
• Supports Product Management in untapping and developing new business opportunities for Parts, Attachments and Service products: new products & services, new markets.
• Prepares budget proposal for the area of competence. Prepares accurate forecast every week for the dealer/area of competence.
• Builds and implements dealer service KPI’s to measure workshop practices and profitability, setting action plans to improve.
• Implements service processes that help the improvement of the service business at the dealer.
• Supports the implementation of AM competence improvement projects in the dealer network (i.e. GDP).
• Owns the implementation of AM dealer operating standards and supports the regular audits.
• Develops dealers Commercial Service offering/retail capabilities, including Service, R&M Contracts, Extended Warranties, machine inspections and Service kits.
• Leading role for AM as part of brand growth initiatives, taking an active role in the quarterly meetings, agreeing with action plans and following up on their implementation.
• Assembles competitive intelligence (Product offering; programming; etc.) and provides to Marketing.

• Bachelor's Degree: 4+ years of parts, service or sales experience at an OEM or dealer in the construction equipment, agricultural equipment, truck or automotive industry.
• Associate Degree: 7+ years of parts, service or sales experience at an OEM or dealer in the construction equipment, agricultural equipment, truck or automotive industry.
• High School Diploma / GED: 9+ years of parts or service experience at an OEM or dealer in the construction equipment, agricultural equipment, truck or automotive industry.

• Ability to travel ~70% of the time.
• Live within the assigned territory, near a major airport.
• Aftermarket Business Acumen.
• Product knowledge (CE or other industrial equipment).
• Leadership.
• Communication skills.
• Sales & Influencing skills.

The annual salary for this role is USD $89,900.00 - $ plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.).

A company vehicle is also included.

We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to…