Group Sales Manager

Group Sales Manager (Full-Time) at Kimpton Hotels & Restaurants

Kimpton Hotels & Restaurants is a boutique hotel brand founded by Bill Kimpton in 1981, dedicated to heartfelt, human connections and ensuring people feel genuinely connected. We believe in creating a culture that values individualism, creativity, and self‑leadership. Working here means improving the lives of coworkers, guests, owners, and communities while guiding our passionate team to success.

We believe heartfelt, human connections make people’s lives better. Our founder rebelled against impersonal, generic hospitality and created a new boutique hotel standard that encourages genuine connection. Your work here has meaning: you improve lives of coworkers, guests, owners, and communities, and we expect the same in return. It all starts with you.

Our San Francisco‑born entrepreneurial spirit and zest for life kickstarted this culture in 1981 and continues to shine. We celebrate diversity and creativity. We want people who can be themselves at work, who have an innate passion for helping others, and who are driven to get things done without being told.

Working closely with the Director of Sales & Marketing, you will build a clear and credible vision for the hotel sales team. You will balance proactive and reactive selling, maintain and grow key accounts, and develop the sales team while driving total hotel room revenue, group bookings, F&B contribution, market share, and sales training.

• Incorporate marketing initiatives to support group sales strategies.
• Establish urgency in the team to meet hotel needs.
• Maintain knowledge of the competitive set and make strategy recommendations.
• Work with the Director of Catering to achieve food & beverage revenues and individual F&B goals.
• Review shifts in market mix with Director of Revenue Management and DOSM, and provide deployment and pricing recommendations.
• Collaborate with the national team to communicate account needs and impact hotel revenues.
• Identify key group markets and support deployment and travel schedule strategies.
• Develop sales skill training: implement, coordinate, and maintain weekly training vignettes.
• Present successes and opportunities to DOSM, General Manager, and ownership for the group segment.
• Understand group pace and forecast future group needs.
• Communicate monthly group sales results to DOSM.
• Help develop appropriate group production goals for the sales team.
• Analyze industry intelligence reports (e.g., STR, Hotelligence).
• Achieve 100% of group sales revenue goals through individual and team efforts.
• Conduct quarterly check‑ins and weekly meetings with the sales team to support their growth.
• Maintain accurate, detailed notes/traces of accounts via Delphi.

• Bachelor’s degree preferred.
• 1‑3 years of sales experience with strong selling skills.
• Ability to inspire, lead, and manage a team by example.
• Act as owner of the hotels, communicating clear strategy and purpose.
• Strong computer skills, including Microsoft Office Suite.
• Well‑organized, detail‑oriented with excellent follow‑up and communication skills.
• Ability to translate vision into specific, tangible actions that benefit the hotels.

We are committed to creating a culture that reflects the diversity of our guests. We welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientations, gender identities, and genders. For our full EEO policy, please review our website.

Be Yourself. Lead Yourself. Make it Count.

Mid‑Senior level

Full-time

Sales, Management, and Marketing

Hospitality