Senior Service Coordinator
Listed on 2026-01-23
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Sales
Business Development, Sales Representative, Sales Consultant, Business Administration
The Senior Service Coordinator will work within American Solar & Roofing (AS&R) Service Group and in support of AS&R Residential Retrofit Sales Group. The position will focus on leading a team of Service Coordinators, scheduling the AS&R Service Tech(s) with service opportunities, as well as assisting customers with signing up for the following contracts:
- System Inspections
- Documentation Requests
- Wi-Fi Set Up
- Other solar equipment needs outside of manufacturer warranty coverage
- Other sales contracts outside or above a regular service call fee
- Small Roofing Repairs (under 3sq ft).
- Roofing services (broken tiles, mortars, roof cleaning, gutter cleaning, panel cleaning, etc.)
The Senior Service Coordinator will receive a monthly commission of 2% on all service contract sales sold by themselves if all sales goals/qualifiers are met or exceeded by month end. Leadership reserves the right to adjust sales goals/qualifiers monthly based on needs of the business and driving company growth & profit. Current qualifiers are:
- Sell a minimum of five (5) inverters each month
-AND- - Sell a minimum of $15,000 in service contract sales each month.
The Senior Service Coordinator will also receive a monthly commission of 1% of all service contract sales sold by their direct reports if all sales goals/qualifiers are met or exceeded by month end. Leadership reserves the right to adjust sales goals/qualifiers monthly based on needs of the business and driving company growth & profit. Current qualifiers are:
- Sell a minimum of five (5) inverters each month
-AND- - Sell a minimum of $15,000 in service contract sales each month.
The Senior Service Coordinator team will receive an additional Quarterly Bonus of 1% of total service contract sales sold by themselves if all sales goals listed in the L10 scorecard are met or exceeded for all three months in the quarter.
- Goals must be met for each individual month for three consecutive months to qualify and will not be taken as an average for the quarter.
* Note:
Sales commissions and bonuses will be paid for new contracts acquired by the Service Coordinator team. Warranty work is not included in total.
- Minimum of 2 years Sales experience. Preferred experience in the home improvement industry.
- Ability and comfort level to sell face to face
- Skill and confidence in asking for referrals to build your individual book of business.
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