Retail Sales Associate

Overview

We are currently looking for the right Full-Time Retail Sales Associate to join our Team!

$15.25 to $18.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $2.45 per hour ON TOP OF YOUR HOURLY RATE.

Position:
Full-Time Pawnbroker / Retail Sales Associate in pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker / Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions.

The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more.

The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity. The actual pay will be based on factors such as location, qualifications, and experience.

Commission Plan Information

The employee commission incentive plan is proprietary to First Cash. Pawnbrokers have the potential to earn 2-8% commission, based on the gross profit of their personal performance. Applicants are provided with more details during the interview process.

Perks and Benefits

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program is available to all employees on the second day of employment. Access to withdraw up to 50% of wages earned up to seven times per payroll cycle.
• Ability to earn unlimited commission above your hourly base rate.
• Vacation: one week of paid vacation after six months of active, full-time service. Additional vacation after one year, and two weeks on each anniversary thereafter. 120 hours after five years.
• Sick/Personal: 8 hours after 6 months; 16 hours each anniversary thereafter (years 2-5); 24 hours after five years.
• Employee discounts on first day of active employment.
• Tuition Reimbursement with First Cash Education (up to $2,000 per year) for full-time employees meeting program requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

Responsibilities of a Full-Time Pawnbroker / Retail Sales Associate

• Greet and interact with customers to develop rapport and provide appropriate financial solutions.
• Perform non-management open/close procedures.
• Keep the sales floor clean, stocked, and maintain merchandise displays.
• Perform sales and loan transactions in accordance with policies and regulatory requirements.
• Handle all cash and negotiable items per policies and regulatory requirements.
• Answer incoming calls per company standards.
• Explain the legal aspects of pawn and buy transactions to customers.
• Communicate effectively with coworkers and managers, showing respect and using effective tools.
• Partner with all employees to create a positive and memorable customer experience.
• Complete assigned training successfully.
• Other related duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Ability to stand, walk, and perform duties for extended periods, in compliance with laws.
• Ability to work with firearms and become firearms certified.
• May assist customers exterior to the building or retrieve products stored in exterior locations.
• Minimum Age: 18 years old
• High School Diploma, GED, or equivalent experience
• Strong desire to work, serve customers, work with people, and be team-oriented.
• Ability to multi-task in a fast-paced environment
• Ability to perform basic math calculations
• Cash handling experience is preferred.
• Should be able to work in multiple locations as needed.
• Must be able to work a flexible retail schedule, including weekends and holidays.
• Computer literate and able to operate POS systems and common office machines.
• Bilingual applicants are encouraged to apply.

Other — The description notes that pay rates will not be below applicable local minimum wage requirements. Arbitration agreement may be required. Earned Wage Access is provided by Net Spend;
First Cash 401K is available to employees 21+. The information is not all-inclusive and duties may change. First Cash is an Equal Opportunity Employer (EEO).

First Cash Holdings, Inc. is an Equal Opportunity Employer
It is the policy of First Cash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual…