Retail Assistant Store Manager

Position

Retail Assistant Store Manager to join our Team!

$18.00 to $21.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $5.94 per hour ON TOP OF YOUR HOURLY RATE.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program is available to all employees on the second day of employment. Employees can withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• VACATION: 1 week paid after six months, 1 additional week after one year, and 2 weeks on each anniversary thereafter; 120 hours after five years.
• SICK/PERSONAL: 8 hours after 6 months; 16 hours each anniversary thereafter (years 2–5); 24 hours after five years.
• Employee discounts from day one of active employment.
• Tuition Reimbursement up to $2,000 per year for full-time employees meeting program requirements.
• Access to over 10,000 discounts with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking an Assistant Store Manager with a minimum of six months of management/3rd key experience. Assistant Store Managers are accountable for day-to-day store operations and promoting a positive/productive environment. This role partners with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction. This position sets the tone for a customer-centric environment.

The role analyzes store financial statements to ensure financial goals are met and supports asset protection, business promotion, and new customer acquisitions. Stored product knowledge includes a wide variety of jewelry and general merchandise, including tools, electronics, firearms in FFL locations, and more.

This position offers an hourly wage plus commission based on productivity and a bonus based on store performance. Actual pay depends on location, qualifications, and experience.

This is a representative list of duties; other duties may be assigned as needed.

• Facilitate a customer-centric environment by engaging customers professionally and addressing issues promptly.
• Monitor and assist in training Pawnbrokers to First Cash standards.
• Recruit top talent by sourcing candidates through company-prescribed channels.
• Open and close the store, including cash drawers and merchandise, ensuring procedures protect assets.
• Ensure asset protection through inventory control, safety procedures, documentation, and securing customer loans.
• Administer processes within the store: inventory, loan management, merchandising, store presentation, store systems, and reporting.
• Evaluate store financial statements and drive profitability through communication and goal setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to maintain value and integrity of loans.
• Complete assigned tasks and training for self-development as requested.
• Communicate clearly with employees to align with the store’s mission and profit objectives.
• Remain up-to-date on product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to perform duties for extended periods in accordance with law; tasks may include standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Must be willing and able to lift/carry up to 50 pounds.
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and become firearms certified.
• Employees may assist a customer on exterior areas or retrieve products stored outside.
• Minimum Age: 18 years old
• High School Diploma, GED, or equivalent…