Retail Sales Associate

Retail Sales Associate - 2926

First Cash

$15.25 to $18.00 per hour

Commission:
Earn up to 8% on transactions (average $3.37 per hour on top of base rate).

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• Best working hours: most stores open 9 AM – 6 PM; many stores closed on Sundays.
• Earned Wage Access program: available on the second day of employment (up to 50 % of wages earned up to seven times per payroll cycle).
• Unlimited commission above your hourly base rate.
• Vacation: one week paid after six months; weeks after one year and each anniversary thereafter (per state/local regulations).
• Sick/Personal: 8 hrs after six months; 16 hrs each anniversary thereafter (per state/local regulations).
• Employee discounts available from day one of active employment.
• Tuition Reimbursement (up to $2,000 per year) for full‑time employees meeting program requirements.
• Access to over 10,000 discounts through First Cash Perks.
• Auto‑enrollment in the First Cash 401k program after six months of employment.
• First Cash Pet Insurance program access.

We are seeking entry‑level, full‑time sales associates for our pawn store locations nationwide. The Retail Sales Associate partners with the entire staff to provide customer service on both the lending and retail sides of the business. A Retail Sales Associate greets, engages, and assists customers with sales, loans, and other transactions, handling a wide variety of merchandise including jewelry, tools, electronics, firearms (in FFL locations), and more.

• Greets and interacts with all customers to develop rapport and recommend appropriate financial solutions.
• Performs non‑management open/close procedures.
• Makes the sales floor clean, stocked, and maintains merchandise displays.
• Performs sales and loan transactions in accordance with established policies and regulatory requirements.
• Handles all cash and negotiable items in accordance with established policies.
• Answers incoming calls per company standards.
• Effectively communicates the legal aspects of pawn and buy transactions to customers.
• Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
• Partners with all employees to create a positive and memorable customer experience.
• Successfully completes assigned training.
• Other related duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties for extended periods of time (standing, stooping, walking, climbing, pushing, pulling, and lifting).
• Ability to work with firearms and to become firearms certified.
• Ability to assist a customer on the exterior of the building or retrieve products stored in exterior storage buildings or other areas.
• Minimum age: 18 years.
• High School Diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, work with people, and be team‑oriented.
• Ability to multitask in a fast‑paced environment.
• Ability to perform basic math calculations proficiently.
• Cash handling experience preferred.
• Ability to work in multiple locations, as business needs dictate.
• Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
• Computer literate and able to operate POS systems and common office machines.

First Cash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of First Cash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, First Cash will provide reasonable accommodations for qualified individuals with disabilities.

Payrates will not be below any applicable local minimum wage requirements.