STR MGMT​/DEPT LEADER

Manage the Home Department and maximize all financial operations. Provide exceptional customer service and quality assurance standards, as well as, achieve the sales and profit goals established for the department. Role model and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.

• Be thoroughly familiar with products carried in the department.
• Follow planner, memos, bulletins, and faxes from the offices in an effort to create additional sales.
• Coordinate intercom sales according to company policy and procedures.
• Plan and organize workflow to accomplish goals and objectives. Sets priorities, organizes activities and resources and establishes timelines.
• Daily prioritize list for clerks, follow up on tasks and assignments to ensure successful completion.
• Monitor vendors to ensure compliance with company policies and procedures.
• Maintain records of inventory, store statements, and invoices according to company policy.
• Achieve profit contribution budgets and labor budgets.
• Authorize any manager discretion markdowns.
• Greet all customers and provide prompt assistance and courteous service.
• Assist customers with any products they may have difficulty handling.
• Package merchandise according to established company policies and procedures.
• Train new personnel according to company outlines and procedures.
• Keep an accurate record of in-store merchandise.
• Order supplies in accordance with company policies and procedures.
• Follow approved procedures for receiving product, price marking and restocking to ensure quality protection, public image, accurate and product rotation.
• Maintain in-stock position on all products at all times.
• Responsible for apparel inventory accuracy and controls.
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum

• Willing to work weekends and holidays.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
• Ability to read shelf tags, signs, product labels, training materials, and bulletins.
• Effective written and verbal communication skills.
• Demonstrate ability to make intelligent decisions quickly.
• Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
• Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise.
• Qualified and able to operate power machinery and work with various job tools.
• Related retail work experience.
• Familiarity with apparel sales terms and processes.
• Past work record reflects dependability and integrity.

• Job Identification 171407
• Job Category Store Operations
• Posting Date 01/15/2026, 07:54 PM
• Locations 4707 E Shea Blvd, Phoenix, AZ, 85028, US

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer…