Assistant Store Manager

Assistant Store Manager

At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets.

Curaleaf is a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change.

Job Type: Full Time

Schedule: The candidate must have open availability on weekdays, evenings, weekends, holidays, and occasional overnights.

As an Assistant Store Manager, you will assist the Store Manager in helping develop, lead, and motivate a team to deliver an exceptional customer experience that supports building brand loyalty and achieving financial targets. You will operate as the Manager on Duty as assigned by Store Management and represent Curaleaf as a brand ambassador by providing top‑notch customer service and educating guests on our products.

• Proactively communicate with Store Manager, District Manager and cross‑functional partners to maximize revenue opportunities.
• Model the way and lead selling behaviors, aligned with our brand culture, to support building loyal customer relationships and delivering on key financial targets.
• Monitor and analyze the customer service provided by team members, offer feedback and coaching.
• Model and share customer service best practices with all team members to deliver a distinctive and delightful guest experience.
• Supervise the operation of the store and team members, opening/closing shifts, task delegation, and scheduling.
• Supervise the control of the store money including register counts, bank withdrawals, armored car pickups, safe deposits, change orders, and oversee bookkeeping including ledgers and cash reports.
• Analyze inventory trends and supervise inventory management, including ordering items, keeping stock, and leveraging company resources to avoid outs and overstock.
• Maintain knowledge of all computer and technology systems and software (e.g., registers, Leaf Logix).
• Comply with all company policies and procedures; maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned, including assisting team members as needed.
• Willing to travel to other locations for training and/or coverage.
• Travel requirements: 10% – 25%.
• Perform other duties as assigned.

• Minimum of 1 year of retail and/or customer service experience in a high‑paced selling environment.
• Minimum of 1 year of retail supervisory experience.
• Strong sense of business acumen and an understanding of how to measure success through financial targets and KPIs.
• Fluency in reading, writing, and speaking English.
• Willingness to work a flexible schedule including extended days, evenings, and weekend hours.
• Previous experience in a heavily regulated industry.
• Strong leadership skills, ability to build and manage teams.
• Strong salesmanship skills; experience in driving revenue.
• Experience and attention to detail in cash handling and POS operations.
• Demonstrated desire for continued learning and ability to effectively share information with broad audiences.
• Capability to work independently and take initiative to run the business in the absence of the Store Manager.

• Previous experience in the cannabis industry.

The employee is regularly required to stand, walk, talk or hear, stoop, kneel, crouch or crawl, use hands and fingers, and lift up to 25 pounds. Occasionally required to climb, balance, and lift up to 50 pounds. This position requires close vision (clear vision at 20 inches or less).

This job operates in a professional retail environment. It routinely uses standard office equipment such as computers, POS systems, phones, photocopiers, and filing cabinets. The position has allergen warnings including potential exposure to dust, pollen, and plant pathogens and requires the ability to work in confined spaces, maintain high stress tolerance, adaptability, and flexibility in an ever‑changing…