Shift Lead

Base pay range

$17.00/hr - $20.00/hr

• Open and close the store in the absence of store management, including system start‑ups, cash handling, ensuring floor and stock room readiness, and opening the back door for deliveries.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change as requested to registers.
• Model and deliver a distinctive and delightful customer experience.
• Engage customers by greeting them and offering assistance with products and services; resolve customer issues and answer questions to ensure a positive experience.
• Model and share customer service best practices with team members.
• Hold store keys to open and close in absence of management; assist and coach team members with warehouse and vendor ordering processes.
• Register all related sales on assigned cash register, record scanning errors, price verifications, price modifications and voids.
• Assist manager in reviewing order exceptions and reverse logistics.
• Assist manager in evaluating and developing displays, completing resets and revisions.
• Maintain accurate inventory counts across all departments.
• Ensure overdue program is followed; perform basic department pricing, daily price changes, and ensure proper signage and compliance.
• Assist with bookkeeping activities: cash report, cash counts, ledgers, bill payment.
• Assist with exterior and interior maintenance, ensuring a clear, neat store condition, and request repairs as needed.
• Assist with separation of food items, stock rotation using FIFO.
• Have working knowledge of store systems and equipment.
• Assist at pharmacy window as requested.
• Ensure compliance with state and local laws on regulated products.
• Perform bag checks of team members before leaving the store.
• Comply with all company policies and maintain respectful relationships with coworkers.
• Complete special assignments and tasks as assigned.

• Attend training and complete PPLs requested by Manager.

• Serve as liaison between management and non‑management team members; communicate assigned tasks when management is absent.
• Report disciplinary issues and customer complaints to management.

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent in reading, writing, and speaking English. (Except in Puerto Rico)

• Knowledge of store inventory control.
• Consideration of applicants with arrest and conviction records.
• Obtain and maintain valid PTCB certification or pharmacy license as required by state.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please   If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser

Not Applicable

Full‑time

Management and Manufacturing