General Manager

Our Mission

To build relationships within our community by serving them with passion in a hospitable environment while providing food that is honest, consistent and fresh.

You would be joining a team of true restaurant hospitality professionals who are driven by quality, consistency and integrity with everything we do. We provide a positive, professional environment and constantly drive towards excellence. We value each individual team member and take a personalized approach to their growth. These same philosophies are carried through with our guests, vendors and everyone who we interact with.

Alliance Hospitality Group is a growing company and we are looking for team members to grow with us.

• Execute and maintain quality and consistency of food and service with full adherence to standards; to acquire and protect restaurant sales - act with a sense of urgency, be friendly, professional, and engaged
• Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service
• Understand the market and surrounding areas (i.e. restaurants, businesses, hotels)
• Regularly measure and evaluate service through company service audits, and leveraging guest/employee feedback
• Maintain the highest level of safety, security, sanitation, and cleanliness of facility
• Oversee Repairs & Maintenance
• Must understand how to use basic computer applications and POS systems
• Drive all standards in day-to-day operations
• "Inspire, Inspect, and Inform" restaurant personnel on a daily basis

• Develop management team to develop people and manage systems.
• Give Managers meaningful and challenging work assignments.
• Conduct quarterly management evaluations to track improvement of fundamental skills.
• Develop hourly staff positions within the restaurant, conduct quarterly restaurant staff evaluations.
• Hire great talent and terminate any member of the staff on an as needed basis.
• Develop plans for continuous improvement in the restaurant's service levels.
• Lead and drive the restaurant's PR, Marketing, and Sales Building efforts/tactics.
• Must firmly confront poor performance while also recognizing and rewarding good performance.
• Maintain good rapport with vendors and have the capacity to work with multiple owner wants and needs.
• Instill a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills.
• Implement efficient and productive systems/processes in all departments (staffing levels, etc.).
• Must be compliant with all Arizona State labor/hiring laws, Department of Health standards, and OSHA standards.

• Build a culture of financial responsibility (sales tracking, labor, waste, breakage, PPA, proper tip reporting, manage costs).
• Accurately process and submit.
• Develop, establish, implement, and enforce proper and timely use of waste sheets and labor proforma.
• Control cash, credit, and other receipts by following company cash handling/reconciliation procedures.
• Assist in developing plan to meet or surpass expectations set by P&L projections with an eye toward maximizing efficiency and productivity and holding department managers accountable to budgets.
• Approve/track all spending and prepare any necessary paperwork in a prompt and organized fashion.
• Seek better efficiency and productivity.
• Hold all Department Managers accountable for costs and budgets.

• Minimum of 5 years of General Manager experience in a service-oriented position within a fine dining restaurant.
• Strong customer service skills, with the ability to provide personalized recommendations to guests.
• Strong organizational and time management skills with a particular attention to detail.
• Must be available to wore irregular hours, shifts, weekends, special events, weekends and holidays.
• Strong food and beverage knowledge.

The physical requirements listed below are examples of those of the General Manager may need to perform in order to carry out essential job functions:

• Persons performing service in this position will exert 50 pounds of force frequently to lift, carry, push, pull, or otherwise move objects.
• Ability to work in hot and cold environments.
• This type of work involves a combination of sitting, walking, and standing for periods of time.

Reasonable accommodation may be made to enable a person with a disability to perform the essential functions of this job.

• $110 - $125K
• 20% Quarterly Bonus
• 401K Retirement Savings
• Medical/Dental/Vision Insurance
• Free meal per shift
• Growth & Development opportunities