Quality Manager

Headquartered in Phoenix, Arizona, Haydon is a family-owned business established in 1991 on a foundation of grit and long-lasting relationships. The company serves a wide scale of markets with its all-in-one construction solutions including:
Building (Commercial), Heavy Civil, Pre-Construction, Landscape and Building Information Modeling. Haydon's unique full-service structure for all major scopes of work enables clients to receive detailed expertise during pre-construction, minimized schedule risk during construction and the best overall value on projects. With its full-service landscaping division, Earthscapes, and its Origin modeling and design subsidiaries, Haydon offers a full suite of premier modern construction solutions.

Whether it's the roads we drive on or the buildings we work, shop, learn, play and receive care in, Haydon is the one contractor that serves the entire spectrum of the construction industry - and it does so with heart. The company employs quality, passionate people, innovative technology, an open mind and a can-do attitude to construct projects that serve our entire community.

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SUMMARY

The Quality Manager is responsible for overseeing the Quality Assurance and control processes on a project or several projects within the organization. This role ensures that we build the work in accordance with project requirements, design intent, code compliance and Haydon's internal standards of excellence by implementing site-specific quality control plans. The Quality Manager collaborates with various departments to develop and implement Haydon's Quality Management Plan.

The Quality Manager works Shoulder to Shoulder with project teams to prevent rework, strengthen client satisfaction, and promote a culture where quality is everyone's responsibility.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Strategic Quality Leadership

• Develop and maintain comprehensive Quality Management Plans (QMPs) aligned with corporate standards, including Quality objectives, procedures and QC measures.
• Partner with project executives and field leadership to set measurable quality objectives and metrics.
• Lead quality preconstruction reviews to ensure constructability and specification alignment before mobilization.
• Support subcontractor bid evaluations to ensure quality expectations are clearly defined.
• Foster a culture of quality awareness and continuous improvement.
• Prepare and present quality reports to leadership and job teams, highlighting key quality metrics and performance indicators.

2. Project Quality Oversight

• Ensure that all projects have a detailed Site Specific Quality Plan (SSQP) generated for their project and maintain throughout the project.
• Provide oversight and guidance to project teams and Quality Coordinators throughout construction.
• Conduct regular field audits, inspections, and quality walk-throughs; issue findings and recommendations for timely resolution.
• Facilitate root-cause analysis of non-conformance and recurring quality issues; ensure corrective and preventive actions are implemented.
• Coordinate with Safety and Risk to reduce rework and warranty claims through proactive issue resolution.
• Establish and enforce Quality Assurance and control processes on-site to ensure compliance with project specifications, contract requirements, client requirements and engineering standards.
• If dedicated on-site, oversee inspections, tests, and surveys to verify the quality of work and materials.
• If dedicated on-site, manage and oversee all materials testing (e.g., soil, concrete, asphalt) to ensure compliance with project specifications and standards.
• If dedicated on-site, coordinate with third-party testing agencies to perform material sampling, testing, and certification.
• Review test results and maintain accurate records of all materials testing activities.

• Develop and deliver training programs for site personnel on quality standards, procedures, and best practices.
• Ensure proper documentation of quality-related activities to support project completion, closeout, and warranty management.

3. Training & Development

• Train managers, superintendents, engineers, and Quality Coordinators on Haydon's quality procedures, checklists, and documentation standards.
• Mentor field teams to identify Quality risks early and reinforce accountability at every level.
• Create and maintain a library of best practices, lessons learned, and visual standards for common trades and systems.
• Facilitate lessons learned sessions at key project milestones to identify areas for improvement and share best practices across projects.
• Ensure all staff are trained and competent in the use of quality control tools and techniques.

4. Client & Stakeholder Engagement

• Serve as primary point of contact for client quality representatives, third-party inspectors, and regulatory agencies.
• Participate in owner and design team meetings to resolve Quality-related concerns.

• Support turnover and warranty…