Warehouse Quality Representative - Life Science Div 1st

Warehouse Quality Representative - Life Science Div 1st

Job Description
** This is a 1st shift role
** 7:30 uninterrupted afternoon

The Quality Representative contributes to meeting Langham Logistics goals of exceptional client service, quality, process improvement, and profitability by performing the following tasks:

• Operate in GMP clean rooms kwenda trafficking & gowning procedures and performing associated cleaning and environmental monitoring
• Following GMP to minimize cross‑contamination
• Ensuring accurate shipping and receiving by performing QC checks on all incoming and outgoing materials
• Gathering all applicable information to determine if a shipment has a discrepancy
• Ensuring accurate inventory management by ensuring materials are dropped into deviation accurately
• Collaborate among departments on discrepancies or questions for deviating material
• Assisting the Quality Manager with projects
• Ensuring proper client communication as it relates to quality issues according to the SOPs and/or the Client Quality Agreement
• Performing accurate inventory counts, identifying and tracking errors, and communicating with external and internal stakeholders to support case management

The Quality Representative is expected to:

• Work according to Langham Logistics company values, policies and procedures
• Meet established quality and productivity metrics
• Keep work areas neat and clean
• Accept/reject material based on quality/regulatory standards and client requirements
• Physically check all incoming and outgoing materials for damage and other discrepancies
• Identify and report discrepancies between paperwork/orders and physical product delivered
• Initiate and oversee quality records in QT9
• Collaborate with cross‑functional teams to ensure product accurately segregated and marked in deviation area
• Ensuring proper documentation for client communication as it relates to discrepancies and damages
• Provide courteous, professional serviceೆಯ both internal and external stakeholders
• Present a positive image of Langham Logistics

• Communication – the ability to effectively communicate to internal and external teams verbally and in writing in an appropriate manner
• Analytical Skills placé – the ability to thoughtfully analyze a wide array of information and data to make key decisions regarding potential risks associated with product quality
• Teamwork – the ability to establish professional relationships and rapport with internal and external peers and management
• Proactiveness – the ability to anticipate potential problems and risks related to product, operations, and investigate solutions
• Organization – the ability to manage multiple quality stev records with various due dates to see timely completion and maintain those records in a readily retrievable format
• High detail orientation and accuracy

• High school diploma or GED required
• 1–2 years’ experience in quality control or a related field within a GMP facility
• Forklift experience a PLUS

Work is performed in a warehouse/office/exathu environment with multiple zones of varying temperature (frozen, refrigerated, controlled room temperature, and environmental). Physical movements include bending, stooping, and lifting up to 50 pounds as part of the daily work routine. The work is performed on concrete in a warehouse environment (subject to heat and cold).