Outreach and Engagement Specialist; HB Phoenix

Outreach and Engagement Specialist (HB Phoenix)

Join to apply for the Outreach and Engagement Specialist (HB Phoenix) role at Native American Connections.

Native American Connections (NAC) is a nonprofit organization dedicated to improving the lives of individuals and families through affordable housing, behavioral health, and community development services. For over 50 years, we have proudly served Native American and underserved communities in the Phoenix area with culturally competent, trauma-informed care grounded in respect and tradition.

Our Mission: Our mission, grounded in traditional Native American culture, is to reduce health disparities by delivering high-quality, comprehensive integrated healthcare and providing stable housing throughout the communities we serve.

Why Work With Us? When you join NAC, you're part of a movement that values cultural identity, resilience, and community. You will work with professionals committed to healing generational trauma, strengthening families, and building vibrant futures.

What We Do:

• Behavioral Health Services:
  Culturally responsive treatment for mental health and substance use disorders including outpatient therapy, residential programs, and youth services.
• Affordable Housing:
  Safe, stable, and supportive housing options — from transitional housing to permanent low-income housing.
• Community Development:
  Revitalizing neighborhoods and preserving Native heritage through community-based projects and education.

Our Values: Health & Wellness, Quality, Accountability, Growth, Interconnectedness/Belonging, Community

Now Hiring We are seeking compassionate, mission-driven individuals to join our growing team across various departments including clinical services, housing support, youth engagement, and administrative leadership. If you’re passionate about social change, cultural advocacy, and serving diverse communities with dignity and care — NAC is the place for you.

Location and Schedule Based in Phoenix, Arizona | 501(c)(3) Nonprofit Organization

How to Apply: Visit https://(Use the "Apply for this Job" box below). to view open positions and join our circle of care.

The Street Outreach and Engagement Specialist will work collaboratively with the Home Base Youth Services team to build working relationships and identify areas of street outreach to engage homeless youth ages 18-24 for NAC services. The role includes working closely with Case Managers and a Street Outreach Driver to engage youth and potentially transport clients to a Home Base Youth Shelter Drop-in Center (day visit), connecting clients to NAC resources and community services.

• Prepare outreach van with needed materials and supplies each day including pamphlets, hygiene or first aid supplies, water bottles, food/snacks
• Identify and coordinate with NAC partners to locate areas where homeless youth may be gathering
• Establish relationships and trust with homeless youth and inform them about NAC and other youth services; offer Home Base Drop-in Centers as safe harbor and transport
• Maintain a confidential log of outreach activity for monthly reports
• Return youth to their origin point at the end of their Drop-in stay
• Create, implement, and modify outreach and engagement strategies with the Home Base team
• Help monitor Drop-in Center clients while on property
• Assist with other duties as assigned

• High school diploma or GED

• Must be a minimum of 21 years of age with one year of street outreach and engagement or similar experience
• Must be able to pass a background check
• Obtain a fingerprint clearance card within 90 days of hire
• Have strong interpersonal skills with an ability to work effectively with a wide range of people, teams, managers, and clients
• Understand and practice ethical boundaries and cultural sensitivities needed to work with a diverse population experiencing hardship
• Demonstrate critical thinking, problem-solving, and organizational and time management skills
• Preference for working knowledge of homeless population and community resources
• Bilingual-Spanish desired

NATIVE AMERICAN PREFERENCE:
Preference is given to qualified Native American applicants in accordance with the Indian Preference Act. If claiming a preference, a copy of valid documentation will be necessary.

DRUG FREE WORKPLACE:
Native American Connections is a drug-free workplace with safety-sensitive jobs. Use of alcohol and legal or illegal drugs may impair and alter employees' judgment resulting in safety risks, workplace injuries, and faulty decision making. Reporting to work at NAC after use of alcohol or a controlled substance is prohibited.

FAIR LABOR STANDARDS ACT:
This position is considered to be Exempt for overtime pay provisions as provided by the FLSA and applicable state laws. Non-Exempt employees are entitled to overtime pay for hours worked over 40 per week.