Production Operators - 1st & 2nd Shift - AZ

At Zelis, we Get Stuff Done. So, let’s get to it!

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Zelis Healthcare is growing and expanding, and we’re launching a state‑of‑the‑art Production Facility in Tempe, AZ! This is your chance to join and get in on the ground floor with an incredible team of Production Associates from day one.

If you're looking for more than just a job — if you want to grow with a fast-moving healthcare technology leader — this is it!

This facility processes and mails over 1.4 million packages daily for more than 500 clients, making it a vital hub in our mission to transform healthcare communications.

• Be part of a rapidly growing healthcare tech innovator
• Thrive in a high-energy, team-driven environment
• Competitive pay + annual performance bonus
• Comprehensive health & welfare benefits, 401(k), PTO, and paid holidays
• On‑site gym, weekly free lunches, and monthly celebrations
• Make a real impact in a hands‑on role that blends leadership and innovation

The Production Operators

will be responsible for the setup, operation, and basic maintenance of production equipment to ensure work is completed safely, efficiently, and in compliance with job specifications and quality standards.

These roles monitor production output, troubleshoot issues, perform preventative maintenance, and complete required documentation accurately and on time. The Operators adhere to all standard operating procedures, HIPAA, compliance, safety, and environmental guidelines while collaborating with supervisors and team members to meet production and shipping deadlines.

• 1st Shift - 6 am - 2 pm
• 2nd Shift - 2 pm - 10 pm

• Set up equipment at the beginning of each job according to specifications provided on the job ticket.
• Safely and efficiently operate the equipment.
• Recognize when the output is not meeting job specification.
• Troubleshoot equipment problems and make adjustments as required to return output to the proper job specification.
• Perform daily, weekly, and monthly preventive maintenance on equipment outlined by manufacturer.
• Complete all paperwork accurately and in a timely manner.
• Accurately track time on each job if requested.
• Notify Production Supervisor of any quality issues, spoilage or reprints that are required.
• Follow all standard operating procedures and instructions relevant to the job, position, and department accurately.
• Follow established HIPAA, Compliance & Security policies, department policies, procedures, work instructions and safety and environmental guidelines.
• Assist postproduction (QC & Warehouse) departments as needed to ensure all intended ship dates are met.
• Communicate effectively with Production Supervisor.
• Maintain a positive and productive relationship with co‑workers and others with whom the position may have contact.
• Willingness to work as a team member and help where needed to ensure maximum process efficiency.
• Cross‑train on all roles and responsibilities within the production facility.
• Other duties as assigned.

• High School diploma or equivalent GED required (or equivalent experience)
• 2+ years’ experience in a production environment preferred
• Able to read and interpret documents such as safety rules, operating and…