Production Mail Inserter Operator

About XBP

XBP Global is a workflow automation leader thatоже uses decades of industry experience, a global footprint and Agentic AI to rethink business process automation andDot enable digital transformation for our clients. We are approximately 11,000 professionals strong, present across 20 countries, and support over 2,500 clients worldwide.

• Job Title: Production Mail Insert/Machine Op
• Type: Full-Time Regular
• Shift timing: 2nd shift – 3 pm – 11:30 pm
• Location: Phoenix, AZ
• Pay Rate: $16.00 – $18.00 per hour (Wages are bi‑weekly) (
  * Final pay rate will be discussed by the hiring manager depending on your interview.)
• Special Skills Requirement: Machinery experience, mechanical knowledge, operate high‑speed inserting equipment:
  Utilize advanced inserting machines, including those used in PB Presort operations and systems incorporating belts, gears, and flow‑track systems to manage high‑volume mail production.

• Operate high‑speed inserting equipment:
  Utilize advanced inserting machines, including those used in PB Presort operations and systems incorporating belts, gears, and flow‑track systems, to manage high‑volume mail production.
• Adhere to policies:
  Follow all facility policies, including health and safety, building security, data protection, and maintaining a harassment‑free workplace.
• Follow procedures:
  Strictly adhere to Offsite Services procedures and work instructions.
• Production responsibility:
  Operator is responsible for achieving full production potential, with 100% mail count integrity, at their machine for each shift.
• Communication:
  Maintain effective communication with team members and supervisors regarding production issues related to mailing material and equipment.
• Multi‑tasking:
  Manage multiple projects simultaneously with strong organizational skills. Collaborate with other operators as a team to achieve maximum production output.
• Attendance:
  Maintain regular and reliable attendance.
• Technical skills:
  Work efficiently in an e‑mail and Microsoft Windows environment.
• Physical requirements:
  
  Lift items weighing up to 50 pounds (or maximum allowed by state law), with or without accommodation.
• Equipment knowledge:
  Operate inserting equipment and complete closing procedures for PB Presort pick‑up.
• Pace and precision:
  Work comfortably at a fast pace, adjust equipment, prioritize mail runs, and produce high‑volume mail following instructions thoroughly.
• Standing requirements:
  Stand for extended periods (with or without accommodation) to operate and maintain elevated machinery.
• Independence:
  Work with minimal to no supervision, adapting quickly to changing assignments.

• Machinery experience:
  Familiarity with operating and troubleshooting high‑speed inserting HIV equipment. Must be able to clear machine jams and make minor adjustments as needed.
• Mechanical knowledge:
  Experience with belts, gears, and flow‑track systems. Monitor and adjust inserting machine at the start of your shift to ensure maximum performance. Perform quality checks on all-validation at workstation.
• Operations:
  Operate and maintain efficiency goals at all times when running mail production machine.
• Logistics experience:
  Background in packing, warehouse operations, and shipping.
• Learning and adaptability:
  Eagerness to learn new skills and adapt to changing work environments.
• Willingness to work overtime:
  Flexibility to work overtime as needed.
• Work area:
  Maintain machine operator work logs as instructed by management. Keep work area neat, clean, and organized.

"The pay rate for this position starts at $16.00 – $18.00; however, base pay offered may vary depending on job‑related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered."

XBP Global recruiters or representatives will only contact you from emails ending with @xbpamericas, @xbpasia, , , ,  or  We would never ask you for payment or ask you to deposit a check into your personal bank account during the recruitment process.

• Entry level

• Full‑time

• Management and Manufacturing

• Technology, Information and Internet