Vice President of Operations

Lead With Purpose. Transform Lives. Shape the Future of Non‑Profit Senior Living — Right Here in Arizona.

This is an on‑site executive leadership role based at our main campus in Phoenix, Arizona. The Vice President of Operations must reside in Arizona and maintain a consistent daily on‑campus presence.

At our faith‑based, mission‑driven senior living organization, we believe every resident deserves a place to thrive — and every team member deserves leadership that inspires excellence, compassion, and accountability. We are seeking a strategic, people‑centered operations executive to provide hands‑on leadership across our expansive continuum of care, including Assisted Living, Memory Care, Skilled Nursing, HUD Housing, Home Health, and an additional community in Cottonwood, Arizona.

This is a highly visible, campus‑based executive role requiring strong in‑person leadership, meaningful relationship‑building, and operational oversight across multiple service lines. The ideal candidate is a mission‑driven operator who thrives in an engaged, on‑site environment and leads through collaboration, presence, and servant leadership.

Ready to lead with purpose — on campus, in community, in Arizona? Bring your passion for service and operational excellence to a place where your leadership makes a difference every single day.

• Provide campus‑wide leadership across Independent Living, Assisted Living, Memory Care, and Subsidized Housing.
• Translate organizational strategy into measurable goals that strengthen resident experience, occupancy, and operational performance.
• Build systems, teams, and processes that support long‑term growth and mission impact.

• Lead budgeting, forecasting, and financial performance for assigned communities.
• Oversee capital planning and stewardship of physical assets in alignment with responsible non‑profit management.
• Use data, KPIs, and strategic insight to guide operations and financial decision‑making.

• Champion a hospitality‑minded, resident‑focused, and occupancy‑aligned culture.
• Partner with Sales & Marketing to ensure operational readiness that supports timely move‑in and exceptional first impressions.
• Ensure every resident and family interaction reflects warmth, compassion, and excellence.

• Maintain compliance with all state regulations, licensing standards, and audit expectations.
• Drive continuous quality improvement and proactive risk management.

• Lead 7‑8 operational department heads; cultivate a culture of trust, accountability, and spiritual alignment with our mission.
• Mentor and develop emerging leaders for future roles.
• Model grace, professionalism, and Christian values in leadership practice.

• Serve as a representative of our Mission, Vision, and Values at events, in the community, and across the organization.
• Build positive relationships with residents, families, churches, vendors, and partners.

• Bachelor’s or master’s degree, or equivalent experience in managing operations in CCRC’s or the Senior Living industry.
• 10+ years of senior living executive leadership (IL/AL/MC/Supportive Housing preferred).
• Proven success in improving operations, strengthening financial performance, and supporting occupancy growth.
• Strong knowledge of senior living regulations and best practices.

• A servant‑leader guided by Christian values of compassion, humility, and integrity.
• A strategic thinker who inspires teams and builds strong, mission‑aligned cultures.
• A confident communicator able to lead through change and communicate with clarity.
• A mentor who enjoys developing leaders and supporting their growth.

• Financial and analytical acumen
• Operational execution and process improvement
• Staff development and coaching
• Crisis management and regulatory readiness
• Relationship‑building and community engagement

• A deeply rooted Christian mission centered on service and compassion
• An opportunity…