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Public Works Operations Manager - Public Works

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: City of Phoenix
Full Time position
Listed on 2026-03-04
Job specializations:
  • Management
    Operations Manager, Program / Project Manager
Salary/Wage Range or Industry Benchmark: 93121 USD Yearly USD 93121.00 YEAR
Job Description & How to Apply Below

About This Position

The Fleet Services Division within the Public Works Department is seeking an exceptional Operations Manager, a visionary leader ready to drive innovation, empower teams, and elevate service excellence across the city. We are looking for a dynamic professional who thrives in collaboration yet brings confidence and initiative to deliver results independently when needed. Fleet Services is the backbone of city operations, managing a fleet of over 8,000 vehicles and equipment that keep our community moving.

From purchasing and maintenance to fueling and sustainability initiatives, we ensure every department has the assets to deliver essential city services.

As one of three Operations Managers, you will play a pivotal role in shaping the future of our division. Your leadership will foster employee growth and development, optimize operational performance, and enhance customer satisfaction. Specific assignments of major functional areas will be determined after the successful candidate is selected, ensuring the best alignment of skills and experience with operational needs. This flexible structure promotes collaboration, seamless leadership transitions, and long‑term stability for one of the city’s most vital divisions.

In this role, you will be the strategic connector between Fleet Services and other city departments, championing clear communication, policy alignment, and data‑driven decision‑making.

Key Responsibilities
  • Foster a positive culture of innovation, integrity, and continuous improvement within the department.
  • Apply sound judgment and critical thinking daily, ensuring discretion and professionalism in all actions and decisions.
  • Analyze and interpret operational data to provide relevant information to the various teams within the department.
  • Ensure compliance with policies and regulations related to safety and training programs.
  • Assess needs, design and implement workforce training programs, manage budgets, and collaborate with stakeholders to ensure alignment with department goals.
  • Develop and enhance internal work standards, employee schedules, and assignments to optimize productivity.
  • Develop and optimize department procedures for managing records, tracking metrics, and recommend strategies for improving service delivery and communication with other city departments.
  • Evaluate, recommend, and onboard service‑enhancing technologies.
Ideal Candidate
  • Thrives in a fast‑paced, dynamic environment, has strong analytical skills, and is committed to operational excellence.
  • Demonstrates excellent problem‑solving, leadership, and communication skills.
  • Exhibits strong emotional intelligence and diplomacy, skillfully managing challenging situations with professionalism and composure while maintaining objectivity.
  • Analyzes complex data, makes strategic recommendations, and tracks key performance indicators.
  • Communicates effectively and professionally with various levels of staff, including field managers and executive management.
  • Produces well‑written documents with clearly organized thoughts using proper English sentence construction, punctuation, and grammar.
  • Ability to translate customer needs into practical operational outputs.
  • Demonstrated ability to work effectively with bargaining groups and labor unions to maintain positive labor‑management relations.
Salary

Pay Range: $93,121.60 to $ annually.

Hiring Range: $93,121.60 to $ annually.

Pay Range Explanation
  • Pay range is the entire compensation range for the position classification.
  • Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.
Benefits
  • Traditional pension with employer and employee contributions.
  • 401(a) and 457 plans with employer contributions.
  • Choice of generous medical HMO, PPO, or HSA/HDHP plans.
  • Medical enrollment includes a monthly $150 City contribution to a Post‑Employment Health Plan.
  • Wellness incentive of up to $720 annually.
  • Dental, vision, and life insurance options.
  • Employer paid long‑term disability.
  • Free bus/light rail pass.
  • Tuition reimbursement…
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