Division Account Manager

Summary:

Manage a team of Area Account Managers representing 500+ direct fuel locations in the Northeast of the United States. Role requires a willingness to problem solve and drive efficiencies to facilitate further growth. The ideal candidate will have a hunger to learn as the role will touch on all aspects of the business including customer relationships, finance, legal, real estate, pricing, and business development.

Interpersonal skills are a must. Fostering relationships with customers as well as coaching your team of Area Account Managers will be a daily activity. If you possess a solution-oriented mindset and want to broaden your abilities in all aspects of business, this role will be a great fit for you.

Sales and Growth:

* Drive EBITDA through Company-owned and Dealer-owned businesses

* Responsible for profit and loss of entire Division

* Exceed budget expectations for your Division

* Proactively manages the renewals of existing customer contracts

* Manage, develop and mentor a team of Area Account Managers

* Develop site-level strategic plans focused on delivering increased EBITDA, free cash flow and organic sales growth

* Recommend capital expenditures intended to deliver exceptional returns

* Provide support to annual budget development

Operations:

* Manage all areas related to Area Account Managers including but not limited to:

* EBITDA Growth

* Customer Relations

* Brand Standards

* Value Added Programs

* Rental & Royalty Income

* Employee Training

* Communications

* Quality Store Visit Surveys

* Mystery Shops

* Performance Reviews (including key performance metrics)

* Employee Development and Succession Planning

* Assist with contract renewals

* Build relationships internally that foster an atmosphere of inter-departmental cooperation and customer service excellence

Customer Relations:

* Cultivate relationships with Dealers

* Provide superior customer service by responding efficiently and in a timely manner including outside of normal business hours

* Represent Company interests with the highest standards of professionalism.

Requirements:

* Bachelor's degree in business or related field recommended

* 8+ years of experience

* A minimum of three (3) years management experience

* Ability to travel 50% of the time

* Must be flexible to work evenings and weekends.

* Advanced knowledge of Microsoft Office Suite with ability to learn various other systems utilized including Salesforce & Power BI

* Possess exceptional customer relations skills and negotiations skills.