Director Regional Operations Exentec

Position: Director Regional Operations - (Exentec)
Description

Discover your exciting role

The Director Regional Operations provides strategic and operational leadership across multiple client sites within Exentec's Technical Facility Management organization. This role is responsible for ensuring world-class safety performance, operational excellence, financial discipline, and client satisfaction.
The position operates within a 24x7 environment supporting mission-critical manufacturing and research operations. The successful candidate will demonstrate a high sense of urgency, the ability to balance strategic leadership with hands-on delivery, and the capacity to work collaboratively as part of Exentec's global team. The scope of the role will manage all sites in a region typically consisting of up to 20 sites and more than 450 employees.

Travel of up to 50% should be expected to support site operations, client meetings, and regional development initiatives.

Explore your tasks and responsibilities

• Champion Exentec's "Incident Free Workplace" culture and lead by example across all sites.
• Ensure compliance with corporate and client EHS programs, policies, and regulatory requirements.
• Oversee incident reviews, implement corrective actions, and drive continuous improvement across the organization to reduce TRIR and safety risks.
• Promote proactive hazard identification and risk mitigation behaviors across all levels of staff
  
  • Deliver consistent operational performance that exceeds customer expectations.
• Oversee site teams in the operations and maintenance service delivery of gas, chemical, electrical, UPW, wastewater and mechanical utilities that enable client production.
• Manage and improve KPIs focused on uptime, reliability, preventive maintenance, and response time.
• Lead site assessments, root cause analyses, and performance improvement initiatives to ensure quality and delivery standards are met.
• Own regional P&L, including budgeting, forecasting, and capital planning.
• Manage operational costs and ensure alignment with contract deliverables and corporate financial goals.
• Prepare and present financial reports, variance analyses, and improvement plans.
• Support cost modeling, pricing development, and proposal preparation for new and renewed scopes of work.
• Serve as the primary regional liaison for client executives and site leadership.
• Conduct regular business reviews and ensure alignment between Exentec's operational performance and client priorities.
• Build and sustain long-term partnerships through transparency, reliability, and results.
• Anticipate evolving client needs and proactively develop solutions that enhance value.
• Identify and evaluate regional growth opportunities, including contract expansions and adjacent market segments.
• Collaborate with the Business Development and Estimating teams to develop proposals, pricing, and presentations.
• Represent Exentec's technical capability, operational reliability, and commitment to safety in all external engagements.
• Build, mentor, and sustain a high-performing technical operations team across all sites.
• Develop clear performance expectations, career pathways, and succession plans within the organization.
• Lead through accountability, recognition, and ongoing coaching to reinforce Exentec's culture of operational excellence.
• Promote continuous learning and professional growth through training, certification programs, and cross-site knowledge sharing.
• Create an environment where employees understand how their work directly supports client success and Exentec's mission.
• Leadership & People Development:
  Proven ability to lead diverse teams, mentor managers, and sustain a high-performance culture.
• High Sense of Urgency:
  Operates with focus and discipline in a 24x7, high-stakes environment where client uptime is critical.
• Strategic & Tactical Execution:
  Skilled in connecting corporate goals to regional strategies and daily operational priorities.
• Technical Knowledge:
  Broad understanding of facility systems supporting high-tech, biopharma, and data center operations.
• Financial Acumen:
  Demonstrated strength in P&L management, cost control, and capital planning.
• Problem Solving:
  Analytical and systematic approach to issue resolution and…