General Manager

General Manager

Join to apply for the General Manager role at Life Time Inc.

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an Equal Opportunity Employer that recruits, hires, trains and promotes based on merit and qualifications.

Life Time champions a healthy and happy life for its members. As the nation’s only Healthy Way of Life brand, Life Time delivers an unmatched athletic‑resort experience and provides a comprehensive healthy‑living, healthy‑aging and healthy‑entertainment experience that goes well beyond fitness to encompass the entire spectrum of daily life for individuals, couples and families of all ages. We operate over 110 fitness centers across the United States and Canada, most of which operate 7 days a week, 24 hours a day.

Our innovative programs, world‑class training, nutrition and holistic approach to wellness help others toward a healthy way of life by engaging their areas of interest and helping them discover new ones.

The General Manager in Training is a high‑profile leadership position. As a GM in Training, you partner with the club’s current General Manager or Senior General Manager to help with the club’s overall direction, coordination, operation and success. You ensure the club meets financial goals while providing remarkable leadership in the areas of customer service, team‑member relations, sales, in‑center business performance and member participation.

You enroll in the General Manager Certification and complete the required trainings provided by Life Time Education. In addition, you complete on‑the‑job training provided by the club’s General Manager and Area Director, giving daily support to a team of 150‑300 team members and offering ongoing leadership, motivation and development. You coach, communicate and hold Department Managers accountable for Life Time Way expectations, acting as the club ambassador to give each member an unforgettable experience.

• Attend required General Manager Certification trainings and present on the business plan.
• Perform daily walk‑through inspections to ensure all areas of the club are clean, neat, organized and like new.
• Study Net Satisfaction Scores to ensure the best member experience.
• Monitor budgets and forecast revenue and expenses for each department monthly, quarterly and annually.
• Monitor supplies, payroll, cost of goods and expenses for each department monthly, quarterly and annually.
• Mentor Department Managers to ensure continuous growth through training, development, performance assessment and feedback.
• Co‑facilitate weekly Department Manager meetings.
• Participate in quarterly club assessment in partnership with the General Manager and Area Director.
• Authorize new hires, promotions, employee status changes and terminations with the Department Managers.
• Guide and execute monthly Manager on Duty program.

• High School graduate or equivalent.
• At least 3 years of experience in the fitness, hospitality or retail industry.
• At least 2 years of management experience.
• Understanding of computer software such as Microsoft Excel and Word.
• Excellent interviewing techniques.
• Ability to sit, stand, walk, reach, climb and raise up to 50 pounds.
• CPR and AED certified.

• Bachelor’s degree in Business or a related field.

• Mid‑Senior level

• Full‑time

• Management and General Business

• Wellness and Fitness Services