Hilton Garden Inn Valley - General Manager

Address 1940 W Pinnacle Peak Rd, Phoenix, AZ, 85027

At Aimbridge, the General Manager is responsible for all aspects of operations for their assigned property, ensuring financial performance is optimized, high-quality service levels are maintained, and the hotel complies with all regulations and standards. The role requires strong leadership in sales and budget initiatives, effective systems management, and a commitment to enhancing the guest experience.

• Financial Management: Optimize financial performance by maximizing revenue and controlling expenses. Work with financial data to support hotel operations effectively.
• Topline Involvement: Lead the development and execution of sales plans and budget initiatives. Engage actively in hotel sales efforts, including meeting with top accounts and potential clients to drive business growth.
• Systems and Reporting: Utilize Windows operating systems, spreadsheets, and word processing for effective management and reporting. Quickly evaluate and select among alternative courses of action to enhance operational efficiency.
• Guest
  
  Experience:
  
  Ensure high-quality product and service levels by maintaining a strong customer service orientation. Listen to and resolve guest concerns, ensuring their satisfaction and loyalty.
• Leadership: Provide hands‑on leadership to support, supervise, and guide management teams and associates. Motivate, coach, counsel, and discipline personnel to foster a positive, team‑oriented environment that focuses on guest satisfaction.
• Networking and Relationship Building: Skills in building and maintaining relationships with key stakeholders, including corporate representatives, owners, vendors, and local community leaders.

At least 6 years of progressive experience in a hotel or related field, or a 4-year college degree with 4 to 5 years of related experience, or a 2-year college degree with 5 to 6 years of related experience.

Valid driver's license for the applicable state.

• Forecasting Accuracy
• GSS
• Driven Profitability
• Topline/Bottomline acumen
• Ability to attract and nurture top talent

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Daily Pay
  ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Visitors will discover contemporary conveniences for Phoenix and beyond at Hilton Garden Inn Phoenix North Happy Valley hotel. Set minutes from Phoenix Deer Valley (DVT) Airport, this hotel in North Phoenix is convenient to freeways, just off I-17, providing an ideal base for downtown Phoenix and neighboring Glendale, AZ. Whether guests are in town to visit North Phoenix corporations such as Honeywell, Chubb Insurance and Wells Fargo Bank, or tee off at Scottsdale golf courses, this North Phoenix hotel offers a central base.

Guests can work smart in our complimentary 24-hour business center, or from their room, with complimentary WiFi access throughout this North Phoenix hotel. We offer favorites at The Garden Grille & Bar cooked-to-order breakfast and full dinner menu. Guests can maintain their exercise routine in our modern fitness center and refresh in the outdoor pool. Anyone can host meetings in our boardrooms and Phoenix events for up to 200 guests in our Ballroom.